Anytime FitnessReviews of anytimefitness.com

I’m writing this review to warn others about my experience with Anytime Fitness – Grand Parkway, TX, owned by Benjamin. I found an ad on Craigslist that offered 18 free personal training sessions — it specifically stated “no catch.” The ad and follow-up text messages (which I’ve saved) clearly said the sessions were free and that this was not a paid membership. Based on that, I scheduled a time to come in. When I arrived, Benjamin was friendly and welcoming. He asked for my ID, saying it was just for verification. I never signed any paperwork or provided any payment information. The entire visit was presented as an introduction and orientation for the free sessions. However, right after leaving the gym, I received an email notification saying, “Thank you for signing up for your membership.” I was completely shocked — I had not signed, agreed to, or paid for any membership. The following day, I received devastating medical news at my doctor’s appointment: I was diagnosed with cervical cancer. As a widow and mother of three, this was an extremely difficult time. I immediately called Benjamin to let him know I would not be able to do the sessions because of my diagnosis. His response was dismissive — he told me, “Oh well, you’re already signed up for the membership.” I reminded him that I never signed a contract, made a payment, or agreed to any terms — and that his ad and messages stated “free sessions, no catch.” He told me to contact corporate, so I did. Corporate informed me that this particular Anytime Fitness location is privately owned and that the owner himself (Benjamin) would have to fix the issue. Instead of correcting it, Benjamin sent a contract I never signed or authorized to collections for $708. I have since been contacted by multiple credit agencies trying to collect on this fraudulent “debt.” I have text message proof and documentation that show I was misled and that this offer was represented as 100% free. I was never given a membership agreement to sign, nor did I give permission for my ID information to be used for a contract. This entire experience has been deceitful, unethical, and extremely stressful — especially while dealing with a serious medical condition. What was presented as a simple “free trial” turned into a credit nightmare. Please be careful before providing your ID or personal information to this location. I hope Anytime Fitness corporate takes action against this type of misleading behavior and protects future customers from the same situation.

Non è possibile avere informazioni sulle tariffe degli abbonamenti. Ti rispondono dicendo che devi assolutamente passare nelle palestre per conoscerli. Atteggiamento riscontrato in alcune sedi di milano e altre città in cui sono presenti. Ma cos’è? Top secret? Segreti di stato? Solo questo atteggiamento fa capire che non sanno cosa significhi avere cura del cliente o futuro tale.

Piled on extra charges when I cancelled, in violation of contract. Contract said 30 days' notice required to cancel, but when I tried to cancel during an account freeze, they insisted on activating the cancel after the end of the freeze in order to extract an extra month's fees. If there is a fee to cancel, say that, don't fraudulently name it a "notice period".

I moved and, not only did I have to jump through multiple hoops to cancel, they then charged me for an extra month, even though I had proof of my 30 day notice and cgarged a cancelation fee, even wuth a move. CROOKS!! Beware!

BEWARE! This company has ALOT of small print....and a very long contract that they are hoping you dont read in it's entirety. Let me help you .... dont be in a rush to sign like we were.....! The representative wont be upfront about the contract ....they leave little tidbits out such as a $54 gym enhancement fee every 6 months added to your payments of $80/month Let me explain..... I had a car wreck which led to surgery. I am unable to workout due to an injury. I went to the gym TWICE before I was told I needed surgery .... I emailed them to cancel after explaining that I would need surgery. According to their contract: YOU MUST BE DEAD OR PERMENANTLY DISABLED to cancel. Strange.....but here is where you realize this gym is NOT the place for you. There's other gyms that gives more bang for your buck. You must cancel 30 days in advance AND the penalty is 50% of what you owe or $300 which ever is greater. From conception the fees were $38.49 biweekly @39 weeks. Total for 39 weeks beginning in August would be $1501.00 total......TWO months into the contract im told my balance is over $1500 🤣. MORE than the ORIGINAL balance although they received all payments up to date. ... Wait for it...... they are charging TWO $54 fees for gym ENHANCEMENT...which somehow adds up to $181.49.. for a gym I WONT be using AFTER I cancel the contract. So why am I being charged for that again? For the $80 a month.......THIS GYM IS TINY. Parking is a joke. Equipment is jammed atop equipment.... There toilet/shower combination is ridiculously uncomfortable..... No lockers just cubby holes. Every bit of equipment is sitting flush to the equipment next to it. Cross training ability is a joke here since theres ONE of every machine except treadmills and elliptical.... they claim peak hours are in the evening but the space is so small it ALWAYS feels crowded! Other places are alot cheaper! Larger! And offer more for your money..... plus the contracts are not sketchy with interchangeable interpretations. No where does the contract speak of paying gym enhancement fees to cancel. I mean why would I pay to enhance a gym that im no longer a member of? Attempting to charge FUTURE DUES AND THE TOTAL BALANCE left? Basically charging me TWICE because they wanted a 30 day notice to cancel...which was originally given Sept 6th. I cant speak for other anytime gyms but this particular one is not worth the trouble or money they charge..... Anytime Canal Street....thumbs down! God forbid you get injured and are unable to workout out....

I cancel my membership after 12 monts commitment and they charged me for and extra month. Even I gave then 5 days notice before the commitment end date.

Don’t give your phone number to them, they start to throw you a lot of messages. It doesn’t matter if you block that number, because they have like hundreds.

Al momento dell’iscrizione mi era stato assicurato che avrei potuto disdire in qualsiasi momento, ma la realtà è stata ben diversa. Il contratto – che viene fatto firmare velocemente, senza il tempo reale di leggerlo con calma – dice tutt’altro. Quando ho cercato di esercitare il mio diritto di recesso, mi è stato impedito, nonostante le promesse iniziali. Mi sento ingannata: c’è una grande discrepanza tra ciò che viene detto a voce e ciò che è effettivamente scritto nel contratto. Consiglio a chiunque stia valutando di iscriversi di non farlo visto che ci sono palestre migliori e meno costose :)