Never ever gonna recommend on joining the membership. Especially if you are a working a person. Once you join the membership there is no way to cancel it. The only way is you have "medical issue" or leaving the country. As from the working person who barely have time to go anywhere, I regret joining it. Now I have to pay monthly even tho I don't have time to go to gym, until end of my contract. I wish I never join this. Lesson learned.
PA
PAOLA
Mancanza di trasparenza nei confronti…
Mancanza di trasparenza nei confronti dei consumatori. Frequento diverse palestre e anche sui siti è presente il costo abbonamento sia annuale che trimestrale o altro. Qui, invece, nessuna notizia al riguardo ed anche per telefono e per mail non dicono quanto costi l'abbonamento ma costringono ad andare in presenza su appuntamento. Questo fa intendere costi elevati e bisogno di convincere il consumatore come si dovesse vendere un folletto
SA
sameer
Do not Join Anytime Fitness Gym at New Rohtak Road, Karol Bagh, Delhi, India
This review is for Anytime Fitness Gym at New Rohtak Road, Karol Bagh, Delhi, India and for Anytime Fitness Corporate office in India
Me and my wife joined Anytime Fitness Gym at New Rohtak Road, Karol Bagh, Delhi, India in Aug 2024. We live nearby, so it was a good option, considering the brand Anytime Fitness and we got a good deal for our full year package that came to just about Rs.1700/- per month per person. We were happy.
But as soon as we started we found things were not at all good. My wife wanted to join because of activity classes, but the activity room was so small, barely Ten people could fit in it. The old members would often fight for their spot, leaving new members with little option, to stand at the back or move out.
Members would be found occupying machines while sitting idle, watching videos, doing nothing, while other waited.
Trainers did nothing for the members, no help, no guidance. They would target ladies for personal training and work with them only. It did not bother me, because i did not need their help anyway.
For me cardio was the thing, and i did cycling and walking etc. It was suffocating and hot at times and then i noticed that the ACs and fans we shut down most of the times or at bare minimum.
As summers started, asking them to switch on the ACs became a regular part of my visit and they would give excuses like - ACs not serviced yet, summers have not started (in April) and we are just employees, etc.
After weeks of neglect and inaction from management, i contacted the Anytime Fitness head office in India by email. They wrote back that their gyms are franchise owned and operated, so they can do nothing more than forwarding my concern back to them.
The ACs worked for some time afterwords and stopped working again barely after a month and left with no option, i stopped going to the gym altogether. It was too much asking them for the basics everyday, and watching them ignore it as much as possible.
The membership ended.
At the time of joining, we were told to pay up Rs.1000/- more for access card fee and were informed that it is refundable. After we told them, we won't renew membership, they told us that there will be no refund as policy has changed.
I mailed their Anytime Fitness Corporate office in India in Aug 25, telling them what is going on and that we feel cheated. They asked me to wait and i gave them all the time to do something.
To my surprise they sent a mail marked to me on 31st Dec 2025 saying that they are closing the matter as there is no further communication going on. The trail mail showed that the Anytime Fitness Corporate in India got no response from their own franchise - Anytime Fitness Gym at New Rohtak Road, Karol Bagh, Delhi for months!
I have never come across such lack of professionalism in my life. Projecting a grand image to gain new members by telling lies and making endless excuses for mismanaging everything is what Anytime Fitness Gym at New Rohtak Road, Karol Bagh, Delhi is all about.
I am sharing this here because after repeat reminders to Anytime Fitness Gym at New Rohtak Road, Karol Bagh, Delhi, they have chosen to ignore my concerns and have failed to refund the access card fee deposit.
For people who want to join Anytime Fitness Gym at New Rohtak Road, Karol Bagh, Delhi - Please be mindful of commitments they make at the time of selling membership - they will refuse to acknowledge your existence when they get your money.
Please save yourself from the unpleasant experiences - Do not join Anytime Fitness Gym at New Rohtak Road, Karol Bagh, Delhi.
AM
Anthony M.
I've been paying for a gym I literally…
I've been paying for a gym I literally cannot enter.
Let that sink in. Monthly charges hitting my credit card like clockwork for years while I'm locked out at the door. No outstanding balance in my account. No missed payments. Just a membership card that might as well be a coaster.
When I tried calling this location? Silence. Nobody picks up. Ever. I had to track down a completely different branch just to speak to a human being, and their solution? "You need to go in person to that location because of outstanding invoices." What invoices? The ones that don't exist in your own system? The ones you never notified me about while happily swiping my card every single month?
This isn't customer service. It's customer hostage-taking. They'll take your money with zero friction, but the moment you need actual access to the thing you're paying for, you're on your own. No answers. No accountability. Just the privilege of chasing down staff across multiple locations to beg for entry to a facility you've already funded.
If you enjoy paying premium prices for phantom memberships and speaking to voicemail, this is your place. Everyone else: run.
AL
Angélica Sánchez R.
sucursal de carretas, Querétaro, México
No recomiendo la sucursal de Carretas en la ciudad de Querétaro.
Mi experiencia con este gimnasio ha sido cada vez peor. En su momento, quise cancelar sus servicios, y por recomendación directa del personal opté por congelar mi suscripción y las mensualidades mientras resolvía una asunto personal, lo cual en apariencia fue lo conveniente; sin embargo, si me cobraron la cuota anual de mantenimiento, aún cuando ya no iba a continuar con el servicio y sin que ese cobro estuviera claramente estipulado para una membresía congelada.
Después de negarse a realizar la devolución, HOY intentaron nuevamente cobrarme una mensualidad, a pesar de que ya no estoy inscrita, ni utilizo el servicio. Esto resulta totalmente inaceptable.
Lo más preocupante es el uso reiterado de mis datos bancarios sin mi consentimiento, lo cual genera una seria duda sobre la seguridad con la que manejan la información financiera de sus usuarios. No se trata solo de montos, sino de prácticas que vulneran la confianza y el derecho del consumidor.
Comparto esta experiencia para que otras personas estén alertas y tomen decisiones informadas. En lo personal, NO recomendaría este gimnasio por la falta de control, transparencia y el manejo irresponsable de los datos bancarios.
SM
Sprinkler M.
Loyal Member
I became a member of Anytime Fitness in Spring of 2014. They had opened a new location where I was living in Nebraska. The gym was great. Staff was great. For over 10 years I continued my membership and never had really any issues. Late 2024 came and I started traveling more with my job. I've been to countless Anytime places throughout the US. Reason why I became a member. I had a 3 month job in Omaha where I would split my time at two different gyms (gyms not in same town.) Usually 3 days at one and 3-4 days at the other. About 20ish days into going to this gym I received an email saying that my plan was increasing by $12.00 and had to change "home gym location." I emailed back saying that I travel for work and I'm only here for a couple of months. I was told that didn't matter and needed to pay the increase in price if I wanted to work out there anymore. Needless to say I'm no longer with Anytime Fitness and was very disappointed with how everything turned out. Over 10 years as a member and they could have cared less to see me go..
TH
Thusitha
The is regarding Anytime Fitness…
The is regarding Anytime Fitness Addlestone, and I have listed the events in bullets points below.
* 2025.01.01 - DD of £37.99 was taken from the account.
* 2025.01.04 - An email was sent to me, by the gym management, to inform that the gym is closed from 15 December 2025. No mention of the reopen date but said shortly after festive period.
* 2025.01.06 - I replied to the above email requesting for a refund for the period that will be closed.
* 2025.01.11 - The gym management replied saying they are allowed to close on temporary basis and any membership paid will not be refunded as its within Terms and Conditions. This is what they said exactly "As outlined in the membership agreement, Anytime Fitness may temporarily close parts or all of the club for maintenance or improvement works. These periods are non-refundable and we are operating within those agreed terms.".
Basically, what they have done is that they waited till the gym subscription is taken, which is on the 1st of every month, and then sent an email to say the gym will be closed from 15 December 2025.
If they have emailed before December then I would have cancel the membership and joined another club as this is not the first time I had to go through this. This happened with another gym before as well, where the gym was closed for nearly 1.5 months.
As the gym did not mention when it will be reopened, I did not know what alternative actions I could take. I cannot join another gym as I will be paying double for December. Also, I did call the gym, numerous times, last week, but no one answered the phone; I have also left voice messages requesting to call me back and start date, but no call back yet.
Just because its included in the T&C doesn't mean you abuse it by delaying the information given to the users.
Something to consider when joining the gym.
JT
Jim T.
Cancellation Nightmare
Cancellation Nightmare. Anytime Fitness is no different than Amazon Prime when it comes to cancelling. Amazon is being sued and so should Anytime Fitness. Stay away from this gym or else you will experience the nightmare to cancel.
Amazon is facing major lawsuits and a historic $2.5 billion settlement with the U.S. Federal Trade Commission (FTC) over deceptive "dark patterns" used to trick millions into Prime subscriptions and make cancellation difficult, resulting in $1.5 billion for customer refunds and a $1 billion penalty, with payouts starting late 2025. Separately, class actions continue in Canada and elsewhere, alleging similar manipulative practices, while Amazon also faces an antitrust case.