AnonymousBluejay
Great support
Great support, when I had problem, they fixed it within 10 minutes

With latest generation hardware, premium DDoS protection and the best around-the-clock support, you can't go wrong with Anvilnode!
Anvilnode (anvilnode.com) has 304 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing304 approved reviews, newest moderated first
AnonymousBluejay
Great support, when I had problem, they fixed it within 10 minutes
Anonymous
Great support and prices, been running servers with AnvilNode for awhile now and haven't had any issues. Would recommend.
ryan D.
In the beginning I thought this host was the best ever. Now, not so much. The only thing is the support. Their support is not too good. So this puts them down for me.
Response from AnvilnodeSep 4, 2017
Hi Ryan! We sincerely apologize for the lackluster support. We were recently understaffed. However, we've acquired a few more support representatives. We have also reactivated our live chat, if you encounter any problems please do not hesitate to contact us.
x
Anvilnode started out as an okay host when I first bought my server with them. It ran perfectly fine with a few hiccups every once in a while. But, recently, I've ran into multiple problems. Some of these are: -The Multicraft panel does not load at times (meaning I cannot view console, start/stop the server, etc.) -I've had multiple "No space left on device" errors, resulting in the server crashing and data loss. Support has said that somebody else on my node was causing this error. They said that they're working on a fix, but I haven't heard much else. I asked if this error was my fault, but they didn't address this question. -Sometimes, my server will run between 5 to 19 tps. Usually, it runs at 19.9 to 20 tps without any problems. I still haven't been able to figure out a reason as to why this happens. It may be my fault, but the tech support seems to ignore all of my questions about this topic in tickets and only answer other questions. -Tickets can sometimes take over 24 hours to be answered, depending on what you ask. Kinda wish it were faster. In the past, this host has been good. But, as Anvilnode grew as a company, I feel that its quality has gone down. At the time of writing this, I am ready to move hosts.
Response from AnvilnodeAug 31, 2017
Hi there! Are you still experiencing these problems? We appreciate and value our customer feedback so we would like to speak to you more in depth about it, and provide compensation if necessary. Please send us a ticket through our public relations department.
Parker
I would recommend this service to anyone! It's fast, and easy to use. It's not mainstream so prices are very reasonable! Plugin installation, configurations and FTP access is easy as can be! They don't oversell either you get what you pay for, very fast ticket support and offer server setup assistance for a reasonable price! Very happy. 5 ⭐️️
customer
Could be my server but idk my server gets lag spikes here and their and it's not even at full players and it's 24gbs which is weird maybe you can check it out sometime thank you.
Response from AnvilnodeAug 31, 2017
Hello! Are you still experiencing this lag spike? Our team values customer feedback and we would like to check your case and make necessary adjustments. Please send us a ticket through our public relations department so we can assist you.
Henry N.
What terrible response time and staff communication. I've played on a server hosted by yours truly, Anvilnode, and suddenly, it goes down. The issue is said to be on your side of the spectrum, not the owner of the servers. He's tried to come in contact with you guys for some time now, and even with the short responses you have given him no hope, and no help for that matter. A truly disappointing server host if I do say so myself. Would not recommend. If some help is finally dished out to who needs it, my review may change, but until then I highly recommend NOT using Anvilnode. As of now they do not care about their customers, as well as the servers they host and people care so much to play on. Paulo, if you're reading this, you definitely could've been more helpful tl;dr - Anvilnode is a terrible server host, and do not care about their customers or the servers they represent. I highly recommend that at this point in time if you are considering them to find a different server host. Anvilnode is not worth your time. ..............................................._--=1/5 stars=--_
Response from AnvilnodeAug 31, 2017
Hi Henry, We are terribly sorry you had a less than stellar experience with our customer service. We would like to know if there is anything we can do for you to improve our service. Please send us a ticket through our public relations department so we can offer any assistance or compensation.
Keegan
My honest experience is, Anvilnode offered a good reliable service. They offered unlimited SSD storage, this was later restricted causing server down time and issue with corrupting many files. When notifying Anvilnode of this issue, after many days I was confronted with a poor response from Paulo (Customer Support representative). This was not the response I was hoping for, with it saying we have to wait until a backup can be found and to wait. Anvilnode admitted the issue was on there ends and we were told the server would soon be fixed. I am disgusted with outcome and the time I am having to wait, with money being spent on a service I am not being given. Overall Anvilnode don't satisfy customers needs and wants. 3/10 Review!
Response from AnvilnodeAug 19, 2017
Hi Keegan! We apologize for what you have experienced. Are you still experiencing this issue? If possible, could you send us a support ticket through our public relations? We would like to talk to you about this and resolve the matter at hand and possibly offer some form of compensation.