Kristoffer
Very unstable servers
Very unstable servers, HORRIBLE service and support tickets take ages. Oh and the livechat? Never online.

With latest generation hardware, premium DDoS protection and the best around-the-clock support, you can't go wrong with Anvilnode!
Anvilnode (anvilnode.com) has 304 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Kristoffer
Very unstable servers, HORRIBLE service and support tickets take ages. Oh and the livechat? Never online.
Papiersneetje
U wanted mods in nu server didn't go well so i ask for help and then they said that i needed to pay 7 dollar more
Response from AnvilnodeNov 26, 2018
Hello, You should be able to install modpacks yourself. We have tutorials for this in our knowledgebase. The $6.00 modpack service is if you'd like us to install the modpack for you manually. Kind Regards, Ajdin - Managing Director
customer
They say 24/7 help, but that it is not true... I send them an email it takes 1-2 days for them to respond.. I am not happy of this because I am really struggling with my minecraft server
Response from AnvilnodeApr 6, 2018
Hi, That's unfortunate to hear however technical support requests are handled fairly quickly. Administrative tickets such as refunds, recruitment, partnership requests, etc are only handled during business days and can take up to 2-3 days to be handled if it isn't priority. If you still need help, feel free to email me personally at [email protected]
WhiskyMiner
my server lags like really slow poopoo!
customer
Always crashing. Suspended once then un-suspended. Sometimes they help that's why i gave them a 2 star. I also think it killed my server because i was getting average 10 players everyday Not a lot right. Now i am only getting 2 5 max. Maybe Its because school but after school. No one. I got told there would be less lag. Nope I have Either been lied too or its just bad.
customer
Client services is bad and they dont answer in twitter
Response from AnvilnodeDec 10, 2017
Hello there! Real unfortunate that you've been experiencing issues. Can you elaborate on what you exactly mean by 'client services is bad'. Additionally, we don't provide support over twitter (just yet). Our official support channels are our ticket system and livechat (when available). Best Regards.
Keegan
My honest experience is, Anvilnode offered a good reliable service. They offered unlimited SSD storage, this was later restricted causing server down time and issue with corrupting many files. When notifying Anvilnode of this issue, after many days I was confronted with a poor response from Paulo (Customer Support representative). This was not the response I was hoping for, with it saying we have to wait until a backup can be found and to wait. Anvilnode admitted the issue was on there ends and we were told the server would soon be fixed. I am disgusted with outcome and the time I am having to wait, with money being spent on a service I am not being given. Overall Anvilnode don't satisfy customers needs and wants. 3/10 Review!
Response from AnvilnodeAug 19, 2017
Hi Keegan! We apologize for what you have experienced. Are you still experiencing this issue? If possible, could you send us a support ticket through our public relations? We would like to talk to you about this and resolve the matter at hand and possibly offer some form of compensation.
Beaverer
Quick setup, I bought my server before I went on a week vacation and uploaded my Prison files to look at, and the day I come back; some spanish kids come on and grief it somehow? Not sure how they got the IP/Whitelist because I didn't tell anyone.
Response from AnvilnodeMar 27, 2017
Hi, The only people that have access to all those settings are our staff members which we doubt have anything to do with this. If you open a ticket in our client area and explain your situation, we will look into your case and see if we find anything. Kind regards, Anvilnode