Antonline.comReviews of antonline.com

AVOID AT ALL COSTS. SCAMMER! Charged 20% restocking fee for a sealed and unopened item.

I bought a PC processor but never received it. They provided me a FedEx tracking number within the hour after purchase, however, they never actually shipped anything to me. The tracking shows that FedEx is still waiting for the item, this was 2 weeks ago. Support is essentially non-existent. I had to send 4 emails and open a ticket on their website to hear back from anyone. Support said they will "investigate" the issue but never emailed me back and never responded to my follow-ups. I'm currently filing a chargeback with my credit card company to receive my money back.

Bad support generic unhelpful copy and paste response no phone lines on weekends.

Purchased an HP 14 inch laptop from them. I was overcharged for the sales tax with no reponse from email to them about the overcharge. Payment made through Paypal, and they are not investgating properly with no adjustment/refund made. I will never again order from Antonline,com.

I read a lot of reviews about antonline prior to purchasing an EVGA 3080 12 gb card and was a little worried about what I was going to receive. I had no problems at all with their service. They shipped the card the next business day and I received it 4 days latter. But the shipping box was way to big and didn't have enough protection but the card itself is well protected in a foam protector in it's own box so arrived in great shape. I would give antonline 5 stars except for the boxing and the fact that on the day of purchase they created a shipping label and considered the card shipped even though it didn't leave the warehouse till the next day, which I deducted 1 star for. The only other complaint I have is that they have a no refund or exchange policy themselves for video cards but EVGA has a solid reputation for backing their products so I wasn't worried on that account. Now as to the card itself, I am very happy with. It is a monster, and without undervolting will draw 430 to 440 watts right out of the box. Be sure to have good airflow if you get an air cooled card.

Their shipping policy is, apparently, that you MUST be home to sign for a shipment. No leaving a signed delivery attempt for the driver the following day, no redirecting the package to a carrier facility for pickup, no way to simply release responsibility and have the package left at your doorstep. If you can't be there during the work week to sign for a package, it will automatically be shipped back to antonline and you'll be charged a 15% restocking fee, which is absolute BS. Even if you call them directly, there's "nothing they can do" about it despite UPS saying otherwise. So, because I'm being held hostage against paying a $100 restocking fee, I had to take a half day of PTO to sit at my house because I, like most, work and am out of the house during normal delivery hours. It would be extremely useful if they would let you know about such a ridiculous policy ahead of time, but there is no mention of this shipping policy anywhere on their website. So, if you plan on purchasing from them, make sure you'll have someone home 24/7 or that you order it in the middle of the week with the hopes of getting a Saturday/Sunday delivery date. Ridiculous. Worst part about it is I had to pay $56 for this asinine shipping.

Would give ZERO stars if possible We purchased two gaming monitors and an Asus ROG Strix GA15DK-DS776 Gaming Desktop Computer, spending almost $2,500 in September of 2021. Come December the computer would blue screen and restart- updated drivers and thought it was ok. In April 2022 the entire Asus ROG Strix GA15DK-DS776 Gaming Desktop Computer became completely useless. We have now invested ANOTHER $2,000 fixing and replacing its parts ourselves because the "CUSTOMER SERVICE" at ANTONLINE is a COMPLETE JOKE- they replied once to an email and brushed us off completely, and now HAVE IGNORED our emails and requests for them to HONOR OUR ONE YEAR WARRENTY. Brian Cox, the supposed support manager has done nothing but blow us off. Currently looking into legal action against company for refusing to honor the warranty. If you are thinking of purchasing anything from here, don't. Run away and spend your hard-earned money somewhere that appreciates its customers and does the right thing. We are left with nothing but complete disgust for this "company".

They went as unscrupulous as the Newegg's Shuffle and Best Buy's Pay-Wall. Yes, I did get my RTX 3060 ti but at over $950 with a lot of low-end parts and software. Yes, I was desperate. I've had all my parts for a year and a half. Just another despicable company getting rich off unfortunate world events.