Antonline.comReviews of antonline.com

I ordered and received a gaming laptop that was crashing from the moment we pulled it out of the box. I've worked in IT for over 20 years and I'm currently in an IT management role. I spent 10 days troubleshooting it to confirm every possibility that the GPU was faulty. Sent the machine back and they refunded all but $270. I wrote them twice and have not received any type of response after 12 days. I posted a review on Amazon about AntOnline and they responded to the review within 2 hours with "Returned products that can be resold complete or partially are refunded with the cost of shipping and handling." They literally are saying they are going to resell the product with a bad GPU. Seriously this company gives zero confidence you can get a functional product without it costing you. I hope you are not the one that is rebuying the lemon we returned.

Very poor customer service and communication. I purchased an item that was tax exempt as it was a giveaway for the community. When I sent in the tax exemption documentation, they said they did not receive it...I sent it again. Again was told they did not receive it, I sent it 5 more times each time them saying they did not receive and that they would no longer respond to my emails if I did not send it. I explained that I did and asked if there was alternate ways to send it. They did not offer any help and have not responded back to me. I called customer service and they told me they could not help me and said "they apparently made their decision not to give the tax exemption". I asked if there was anyone who could help, and he said they only communicate via email and then hung up on me. I feel very disrespected, and deceived. The date of this experience is the last phone call I attempted. I sent out an additional email after that with no response. This happened over the course of about a month.

I was given a discount on Microsoft for a Chromebook gaming laptop that I purchased and found out after I got it home that Microsoft is not compatible with chromeOS. They refused to give a refund and if I could give a 0 I would. The worse part is it was for my son’s birthday. Unethical and will never do business here again.

Terrible customer service. I called customer service 3 times. They say there is nothing they can do over the phone and I must email support. I emailed support 3 times in the span of a week, but there is no response. The phone reps are basically robots and they do not answer emails.

Delivery was relatively fast. They sent me a nice email letting me know the item shipped. They routinely have good deals on their website. They have great giveaways in their streams all the time with cool hosts.

Shipped well, on time, and came with everything. However, it would be ideal if it came with a small guide. I made the mistake of using a VGA cord to connect to the monitor, which ignored my GPU. I wouldn't've made that mistake if there was a short guide.

PC arrived in excellent condition the next day after ordering! I was pleasantly surprised by the super fast delivery. I would definitely buy from Antonline again!

Straight forward, fast shipping, item arrived packed well.