Anthony's GoodsReviews of anthonysgoods.com

I ordered organic millet from Anthony's Goods and am enjoying the delicious millet. However, I won't shop there again. They are somehow associated with or owned by Amazon. My order came from Amazon with all the Amazon packaging. I am making a conscious effort not to shop at Amazon and I feel it is dishonest of them to portray themselves as a family business and then have Amazon somehow fulfill their orders.

I recently placed an order with Anthony's. I used a coupon code in my cart, and before checking out, everything looked fine. But then after I paid with my credit card, somehow the discount got removed! 😠 I immediately sent their Customer Service an e-mail telling them about what happened. However, they said there was no way they could still give me the discount, which I didn't like at all. Still worse, when my package arrived, it contained a package of FORTIFIED nutritional yeast, when I wanted unfortified nutritional yeast instead. Then I figured out what had happened. When I had gone to their Web site to place my order, I entered "nutritional" in their search box. But oddly enough, that search only brings up the *fortified* nutritional yeast, not the unfortified. So, if you want to buy unfortified nutritional yeast, it's very difficult to find that product on their Web site. Anyway, because of this confusion, I thought I was ordering unfortified nutritional yeast, when it was in fact the fortified type instead. So, I decided to call their customer service and leave a message. Unfortunately, they don't have a toll-free number, so it's on the customer's dime. And then in their recording, they say, "Feel free to leave us a message," but then they babble on for about two more minutes before they actually allow you to leave one!! 😤 I told them about my experience, and also said that if they didn't do something to make things right, I would no longer order from them in the future. Well, their customer service never called me back, so I assumed that they were just ignoring my problem. But then when I checked my e-mail a couple of days later, to my surprise, I found out that they had actually refunded me the money for the fortified nutritional yeast. Anyway, that's not good "communication." They should've called me back to let me know what they were going to do. Still, things could've been much worse. At least they gave me my money back for that one product, so I may still order from them again in the future. In a nutshell, Anthony's has good products, but not the greatest Web site or customer service. So, if you do decide to order from them, just use caution.

Shipped a product poorly packaged in just a plastic shipping bag. One of the contents was opened on arrival (which happens) reached out to company with two separate emails absolutely no response. No email, no call, no replacement nor refund. Other products that arrived were good quality. Lack of customer care is huge for me. I eventually filed a complaint with my credit card and was refunded for the product. I never heard from the company though. I am giving a 3 only because the product was legit quality at a fair price otherwise I would have stuck with 1star.