AnswerNetReviews of answernet.com

In my 5 years at Repete we've had 3 different call center answering services. AnswerNet is the ONLY one that accommodated all our needs/requests. We are VERY satisfied with our decision to have AnswerNet as our choice to provide our customers with the attention their emergency calls/emails require. When we have a question or change, Holly Adams is always there with the answers/solutions.

Answernet is a wonderful answering service. We have used several answering services in the past. At Answernet, the managers listen to requests and help facilitate the script . If there is an issue with the operators, The Answernet manager helps to correct the issue and/ or suggest a different way to word the script.

The communication at AnswerNet is outstanding, which is the reason why I am honored to partner with them. Although mistakes can occur, the team goes above and beyond to ensure the agent knows the feedback. I've always had AnswerNet on the radar since I started searching for a company that can help with my communication needs. The communication at AnswerNet is outstanding, which is the reason why I am honored to partner with them. Although mistakes can occur, the team goes above and beyond to ensure the agent knows the feedback. I've always had AnswerNet on the radar since I started searching for a company that can help with my communication needs. When I started out at a radio station, we looked into AnswerNet as an option with Jim. Because of this situation, I can't comment on much experience with Jim, who recently retired and I congratulate him for the work he's done for the company. However, the station (I previously worked with and no longer do) felt it wasn't in the budget. I revisited AnswerNet a few years later and happened to be connected with Christine, who has recently been hired at AnswerNet. Let me tell you, she is the sweetest, most respected, and hard-working person I have met. In the industry in sales, I truly appreciate her patience. She is a gem to AnswerNet, and I can't recommend her enough as a person to be connected to. When Christine and I had our first meetings over a year ago, she was able to build a customized plan that worked in my budget, which I valued and respected, which made my choice to go with AnswerNet an obvious choice. She then connected me with the Allentown location, with originally Noelle, who no longer works there, and Samantha, Sherry, Amanda, and Karen, who serve as supervisors and managers at the Allentown location. These ladies work very closely to get my account set up to be able to train their agents into the amazing answering service team I could ask for. After reviewing what else they have to offer, I discovered I could use them to help me send interview reminders to my people who will be appearing on my radio show. Christine, once again, was able to score me a great deal and get dedicated agent time with Tammy and Jessica. By the way, Tammy has been the sweetest person I've worked with as well as Jessica. In conclusion, I appreciate the collaboration between KJG Media and Promotions, The Kayden Gordon Show, Today's Best Country Mix and AnswerNet, and the feedback that has been given to the team.

We have had a great experience with AnswerNet year after year! The staff is attentive and continues to help us meet the needs of callers. I would recommend AnswerNet to any business that is looking for a team to take calls in a timely and respectful manner.

I experienced excellent customer service with AnswerNet as a partner. Quick responses and high-quality solutions.

Incredible Company! They offer tons of services and can handle last-minute tasks. I love them. They are an organization you can count on.

I worked for this company for about a year in a half. When I first started the company was honestly all over the place (it was owned by someone prior before answernet brought it) there was alot of unfair things going on and the employees weren't treated very well. When answernet brought the company that is when everything changed. I got a new manager by the name of Noelle this women was a God sent ! She made my time at answernet one to remember she always made sure I was ok and she made sure that she worked with my schedule when I was having trouble in my life. I will never forget her as a Manger and to this day I miss being with the company because of her. She is truly an angel 😇 Noelle is no longer in the office I was once at (I am no longer with the company)but would recommend this job to anyone looking ! The company is amazing as well and will work with you through any and every issue you have ! Noelle if you ever see this i want to thank you for being who you are and giving me the chance to work with the company ! You will never be forgotten ❤️

I needed to reach out to AnswerNet both last week and today for assistance. Jennifer Shigley has exceeded my expectations. Not only was she thorough in her help she also had to work with another department to ensure I was being helped on a different subject and she followed back up with me to see if the other department had reached out to me.