Joe
Great Service
Great Service

AnswerNet is a premier, tech-enabled provider of contact center and BPO solutions across North America. Operating 30+ locations, AnswerNet blends human expertise with advanced AI to deliver seamless inbound, outbound, and automated services. Offerings range from 24/7 telephone answering and medical triage to complex telesales, lead generation, nonprofit support, and third-party verification.By leveraging data-driven insights and emotionally intelligent agents, AnswerNet creates customized, scalable solutions for industries like healthcare, real estate, and retail. A "people-first" philosophy ensures that supportive employee experiences drive stellar customer interactions, helping businesses mitigate risk and focus on core activities.
AnswerNet (answernet.com) has 119 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Showing 96 reviews with 5 stars · Clear filters
Joe
Great Service
Ed
Answernet has been one of the best choices we ever made, they have stepped in to help many times. Everything from sales to dispatch! Top Notch Organization!
Response from AnswerNetApr 20, 2020
Our many thanks to Ed, who has proven time and again that clients can also be good friends.
Janice
Great service
Katie
Answernet provided great service
Lori B.
AnswerNet is a great extension of our team. We have weekly check in meetings and our POC is always ready with stats, updates, questions, etc. Also, we have an information sharing thread that's live all the time so I get real-time answers to questions and vice versa. Recently we had a snaffu with a company observed holiday and the team at AnswerNet was quick to jump in and help reschedule a few meetings. I would strongly recommend adding to your BDR or MDR team if you're struggling to break into new accounts. They do the hard work that some of us would rather not bother with and we're seeing great results and ROI.
Alexis
AnswerNet has become an extension of my marketing efforts and sales initiatives. AnswerNet has been able to have a 15% connection rate and above! It's truly amazing to receive valuable, in-depth info on the contacts and conversations they are able to reach. It helps my team and I know where to optimize our efforts in the dialing campaigns we have with them. My sales reps love seeing their calendar fill up with appointments that AnswerNet has created. As the Marketing lead at Nexcess with AnswerNet, I truly appreciate their attention to detail, flexibility and quick response to all my emails and questions.
Joe
Answernet has been very responsive to our needs as a business. We've worked together to keep our metrics in-line with industry standards and our Client Services Manager, Kerry A., has been great.
Lela
We started using Answernet on 1/1/20. They are very professional and courteous, and we would recommend them to any business in need of an answering service.