JONATHAN G.
Super professional
Super professional, polite to all my clients and prospective clients, prompt and thorough. All around extremely happy with the service.

Answering Legal provides a professional, highly trained answering service for law firms of any size. They are more than just another answering service because they treat every one of your calls as a potential client. In addition to 24/7 phone answering support, Answering Legal offers full new client intake and bilingual phone answering. They also provide an easy-to-use mobile app for their customers.Beyond these features, Answering Legal now offers an extensive catalog of 75+ technology integrations, including direct connections with leading platforms like Clio, 8am MyCase, Smokeball, PracticePanther, Lawmatics, and Lead Docket.In 2025, Answering Legal expanded its suite of products even further by introducing an AI-powered chatbot for law firms. The chatbot delivers instant, empathetic, and conversational responses to urgent questions from website visitors. The Answering Legal team partners with firms to customize the information their chatbot provides and manages the full installation process. The chatbot is currently available free for all law firms.In recent months, Answering Legal has also launched a live translation service to help attorneys communicate seamlessly with non-English-speaking clients. With access to professional translators in hundreds of languages, they ensure that no critical detail is ever lost in translation.Through all of these innovations, Answering Legal’s core service remains the same: capturing leads over the phone. Their virtual receptionist team continues to provide around-the-clock live answering and an elite intake team dedicated to giving every new lead a welcoming first impression.
Answering Legal (answeringlegal.com) has 122 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Administration & Services · New York, New York
Excellent

Administration & Services · New York, New York
Excellent

Administration & Services · New York, New York
Excellent

Administration & Services · New York, New York
Excellent
Showing 106 reviews with 5 stars · Clear filters
JONATHAN G.
Super professional, polite to all my clients and prospective clients, prompt and thorough. All around extremely happy with the service.
Mitchell J. Canter, E.
I have been a customer of this company since its start up years ago. They provide excellent quality service. My clients all respond favorably when I ask them how my "receptionist" is doing. I would highly recommend their services.
David S.
Caring about follow up in urgent matters separates an answering service from an answering machine. Vetting solicitation calls in Covid-19 times saves a lot of time every day
Brandon S.
Been with the company for years. Great service and value.
Jude J.
Answering Legal is like having your own in-house receptionist with all the professionalism and courtesy.
Joel A. S.
Answering Legal has proven to be very helpful. They deliver accurate messages with little delay
Joseph M.
I have been using Answering Legal for over 5 years. To my recollection there have been very few hiccups or missteps. What I like most is there quick response to any questions or concerns I may express. As to clients, I can't remember when I have had a complaint by any of my clients or prospective clients regarding their service.
Law S.
I’m very happy with this company. I always get all my messages through text and email and they follow my instructions with regard to patching in calls directly that I have requested. I would highly recommend this company. Thank you Scott Schweiger attorney-at-law