Answering Legal Reviews | Read Customer Reviews of answeringlegal.com

Answering LegalReviews of answeringlegal.com

4.6122 reviews
Administration & Services
120 Lake Avenue South, Suite 12, Nesconset, New York

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Answering Legal

About Answering Legal

Answering Legal provides a professional, highly trained answering service for law firms of any size. They are more than just another answering service because they treat every one of your calls as a potential client. In addition to 24/7 phone answering support, Answering Legal offers full new client intake and bilingual phone answering. They also provide an easy-to-use mobile app for their customers.Beyond these features, Answering Legal now offers an extensive catalog of 75+ technology integrations, including direct connections with leading platforms like Clio, 8am MyCase, Smokeball, PracticePanther, Lawmatics, and Lead Docket.In 2025, Answering Legal expanded its suite of products even further by introducing an AI-powered chatbot for law firms. The chatbot delivers instant, empathetic, and conversational responses to urgent questions from website visitors. The Answering Legal team partners with firms to customize the information their chatbot provides and manages the full installation process. The chatbot is currently available free for all law firms.In recent months, Answering Legal has also launched a live translation service to help attorneys communicate seamlessly with non-English-speaking clients. With access to professional translators in hundreds of languages, they ensure that no critical detail is ever lost in translation.Through all of these innovations, Answering Legal’s core service remains the same: capturing leads over the phone. Their virtual receptionist team continues to provide around-the-clock live answering and an elite intake team dedicated to giving every new lead a welcoming first impression.

Answering Legal (answeringlegal.com) has 122 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: answeringlegal.com
Website: answeringlegal.com
Category: Administration & Services
Location: Nesconset, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 16% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Answering Legal reviews

Showing 106 reviews with 5 stars · Clear filters

Laura Brandt B.
Oct 3, 2018
THIS IS AN EXCELLENT COMPANY AND A…
THIS IS AN EXCELLENT COMPANY AND A GREAT ADDITION TO MY LAW FIRM. I COULD NOT OPERATE WITHOUT THEM!
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Dan S.
Mar 14, 2016
Very professional. A must have.
I have been using the service for nearly two years. The Operators are very professional and interact with the clients and other callers in a manner befitting my office. I highly recommend this service. Dan scolnick with the law offices of Amanda Wood
Response from Answering LegalMar 18, 2016
Glad to hear it, Dan! Thank you for recommending us. We at Answering Legal pride ourselves on interacting with your clients in a way that benefits your practice. Keep on keeping on!
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John Harrington E.
Mar 12, 2016
It's Real....it's like having another secretary
The voice answering your phone is someone who sounds like she is your secretary. As a solo, this is a big plus. The rates are reasonable and customer service is strong. Highly recommend this service to any attorney thinking about bringing on more staff or just looking to lighten the load of your current staff.
Response from Answering LegalMar 14, 2016
Thank you, John! You are spot on in your recommendation - we provide support to your current infrastructure, so you and your team can focus on the work at hand, not worry about answering the phone. Thanks for choosing Answering Legal!
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John C.
Mar 10, 2016
Extremely satisfied.
I will continue to do business with this valued partner.
Response from Answering LegalMar 11, 2016
We appreciate your continued business and are glad you are extremely satisfied! Thank you for choosing Answering Legal!
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Ben C.
Mar 8, 2016
Great Answering Service for my small law office.
I have a small boutique law firm, and Answering Legal helps me take those after hour and weekend calls that I just cannot take for the last 5 years. I have tried a few different answering services, but just the fact they only cater to attorneys is what made them stand out. On top of that, telemarketers have stopped calling too, winner! Thanks to the Answering Legal team for all you do!
Response from Answering LegalMar 11, 2016
Thank you, Ben! It is our pleasure to serve all of our attorneys every day. Keep up the good work, and thank you for choosing Answering Legal!
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David S.
Feb 25, 2016
Great Service
I think this answering service is great and I know that it has helped my practice considerably. I would recommend Answering Legal to anyone that is in need of a first rate answering service.
Response from Answering LegalFeb 25, 2016
Thank you, David! We are happy to hear Answering Legal has helped your practice! We are only first rate because our customers are too.
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Steve R.
Feb 24, 2016
The absolute best legal answering service out there
As an owner of a very successful high volume criminal defense practice, Answering legal has proven to be one of the most positive assets available to my law office. My days are dominated by court appearances, client meetings, and trial preparation. The team at answering legal provides me with 24/7 call support, with a thorough "new client" intake, call patching, and immediate text/email messaging. Their team has become a critical part of our infrastructure. I strongly encourage all attorneys, that are committed to the success of their law practice, to give Answering Legal a try.
Response from Answering LegalFeb 25, 2016
We love hearing about the success of our clients! Answering Legal allows you to do what you do best: appear in court, meet with clients, and prepare for trial! Our mission is to help you focus on the law aspect of being a lawyer, and never miss the new client!
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Johnnie B.
Feb 23, 2016
Just Right for Small Law Office
Having downsized our staff during the Great Recession, Answering Legal provided just the right component to add back in professional telephone intake and reception services to the mix for our two attorney law firm. The executives at Answering Legal are extraordinarily knowledgeable and helpful - and to put it bluntly, surprisingly and refreshingly genuine in their concern for our bottom line. Answering Legal has put a great new "face" on our business and for that we highly recommend them to you.
Response from Answering LegalFeb 25, 2016
Thanks for bringing this up, Johnnie! We are genuine in your bottom line because we feel it is our duty to become a partner in your practice, in order to better serve your customers. We have enjoyed working with you!
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