ANSgear.comReviews of ansgear.com

Service its horrible. Make 2 orders on december 22 and 1 order on january 3. First order recieved wrong items. Second order missing 2 times which one of them where on back order and the other was discontinued, where never recieved any kind of notification of that. Third order one of the items where out of stock. Never again buying from them. NOT RECOMMENDED unless you wanna have my same experience. Good luck!!

I canceled my orders and never to deal with them again, because they sent me someone else order. I was nice enough to call.. They sent me a email mail to drop off the package to my local post office with no return label! Lol.. It was a FedEx package. I told them.. On another order, You sent me under sized paintball pants which cost me $22.00 to return back to you! and now you ask me to drive out of my way with no return label to a place who didn't deliver it to my home. Wake the f Up! It gets better! In the email they state: when they receive the package back that was not mine. Only then they will ship mine to me! I was floored! Told them to cancel my order.. Told them if you don't send a mail carrier to my home to pick up your package that was not mine, I don't care. I had to explain to them that FedEx sent it and you need to tell them to pick it up. You cost me 22.00 dollars to return something that was not marked correctly on your site and charged me to return it. I got my paintball pants some where else. Buyers be ware, any delivery that is wrong will cost you not them.. Holding my product as ransom is bullshi.. And I will not use them ever again.. No sorry they don't care..

Ordered over $400 worth of gear on September 10th. Said on website that everything was in stock. After they automatically took the money from my account, half of what I ordered isn't in stock. Still haven't received my order. Also there "customer service " hours aren't what is posted. Says 8 but no one answers until after 11.

Ansgear good place to get paintball stuff. Note for ansgear, do not ship through FedEx. My package has been sitting in Tracy, ca for 5 days now. All my experiences with FedEx has been terrible. They have lost my package a few times. From the driver getting to my door and couldn't find it from getting lost while in transit. Don't use fedex..

Paid for USPS Priority Shipping. AnsGear site clearly shows my zone and it should take no more than 3 days. They shipping it out, sent me a notice, but now it's taking 5 days and they blame it all on USPS. I paid $28 extra for nothing. I use USPS Priority all the time and it's 2-3 days, anywhere in the USA from my home in Texas. AnsGear Customer Service folks are rude, rude, rude and refuse to help. No way to escalate. Only way is through some generic email or chat. Buyer Beware. I'll send the Paint Ball guns back and never do business with them again.

Called ANS gear explained to them that FedEx is incompetent delivery company and to drop it off at local Mail box company. The mail company excepts FedEx delivery and are great to work with. ANS gear didn’t follow up by calling FedEx to drop of at local mail company. I called ANS gear after FedEx first failed attempt and asked why they didn’t set it up with local drop off company. ANS gear didn’t care and will not shop with them again. ANS GEAR ALL AROUND TERRIBLE CUSTOMER SERVICE !!!!!!!!!