annieskitclubs.comReviews of annieskitclubs.com

Signed up for MONTHLY shipments in May 2023. So far I have only received 2 kits. They should have shipped my 6th kit a few days ago. It has not shipped yet. They have stopped responding to any of my EMails. HORRIBLE customer service. I understand shipping delays but we aren't talking about an engineered product with multiple moving parts we are talking about YARN!!! Whoever does their logistics and Inventory needs to be FIRED. Yarn IS your business, how do you expect to stay in business without the main item you need? Get it together people

Empty promises regarding "monthly" shipments and poor communication regarding delays will turn a project that requires a year to complete into a two year project. Their supply issues likely revolve around overselling their products rather than uncontrollable supply issues. Would NEVER do business again with this company.

If I could give them a zero, I would....they sent me something I did not order, and I returned it. Two months later, no money...15 "contact us" emails ignored...got an idiot on the phone ... She said it was because I had Apt. 808 on my address with them and they said it was unit 808 per the USPS ... how many places in a building can be numbered 808. Gave up trying to get my money back ... they can just keep it and maybe use it to get a call centre where the person speaks English.