Anley IncReviews of anley.com

Every single aspect about my custom flag experience with Anley has been barely passable to poor. First off, the flag arrived over a week past the maximum delivery time, and when I wrote to them asking when it would arrive, I got a cryptic, poorly-spelled message that could be interpreted in multiple ways, that stated it would arrive in 5-8 days from this point (my best guess at an interpretation). It ended up arriving 10 days past that point, which was already the max promised delivery time. I then opened the package, and found a badly-folded, creased flag, with significant printing errors. I checked my jpg of the flag, and it had no flaws whatsoever. The issue is that the black colours fade into the white of the flag, which is really disappointing, and makes it feel like cheap, sloppy printing. Furthermore, the material feels cheap, and is glossy to the point where it reflects light, meaning that colours are not clearly visible. The stitching is also a bright, glaring yellow, which I don't imagine would compliment any flag design, and stands out in distasteful way, if not to call it plain ugly.

Placed order, got a proof email then afterwards crickets... Finally realizing I haven't received my order, sent an email. Got the nonchalant response and typical excuse the order was lost in the mail. Even though I never received an email stating your order is in processing or being shipped. Only options were refund or wait another 3 weeks for flag. So the order was never processed to begin with! Never again order from this company.

I ordered two Breeze flags, but for some reason one didn't have the canvas header where as the other received did. Upon requesting an explanation the response was "only some are sent with canvas headers, for testing purposes". Unfortunately this means the flag is not as clearly described, and is likely to have a reduced life. They offered a refund, but I'm not happy with being fobbed off. These are cheap for a reason.

I ordered a flag that was supposed to be double-side and made from polyester fabric. What I received was a flag made one side and from thick plastic material like picnic plastic for picnic table and all black on the other side. I couldn't call because there was no phone number on their site. I did message them and now waiting on a response. I want a re-make correctly or a refund.

We used your new bits, which are exceptional. And now, as soon as possible, we will use your goods again. But I didn't believe your reaction time was good, so make sure it was.

I would suggest that you purchase their flags from Amazon. You’ll get a great product super quick. I will never order from Anley directly again. Like others, you’ll get pre shipping info send tracking, but never anything else after that. Tried to contact via their instant message system and received no response. Sent email and waiting for response.

I have ordered a flag and a banner from Anley - they could not have been more helpful, professional, and prompt with their service. Their design team is great, very patient with the requests I had. The product is high quality. Our flag was for our grandson's new play structure and the banner was for our daughter's drive-by baby shower - they were both a big hit! Thank you Anley!!

We used your new bits, which are exceptional. And now, as soon as possible, we will use your goods again. But I didn't believe your reaction time was good, so make sure it was.