D. P.
Quality issue and refund policy - Don't buy
Unfortunately, I’m disappointed with both the product quality and the customer service. After receiving the T-shirt, there was no visible issue. However, after only a relatively short period of normal use (three washes), a hole developed in the armpit area. I contacted ANIQI customer support and provided photos of the damage and my order number. Unfortunately, they refused to offer a replacement or refund because the issue was reported more than 5 days after delivery and the item had already been worn. I understand that companies need return policies, but in this case the issue was not a visible defect upon delivery. It only became apparent after the shirt had been worn normally. I therefore find it disappointing that there is apparently no solution for a product that develops a hole after such a short period of use. The support team was polite and responsive, but ultimately they simply referred to the 5-day reporting period and declined to help further. Based on my experience, I will not purchase from ANIQI again. I would recommend keeping in mind their very short reporting period if you decide to order.