Animalia Pet InsuranceReviews of animalia.pet

Animalia Pet Insurance is genuinely a customer-focused provider! Choosing and signing up for a policy was a breeze, as was their claims process. All claims I have submitted have been honored and processed within days. The options for reimbursement on claims are also fantastic and timely based on whatever option you choose. Their claims process is more straightforward than my own with my healthcare provider! You will not be disappointed if you select an insurance plan for your fur baby with this provider! The cost savings are tremendous!

This is the 1st time I purchased pet insurance. Fellow pet owners say it’s a scam. My first claim I submitted paid my deductible and submitted my invoice and they took care of the rest. From submitting claim to getting my refund no issues. My pet peeve is communication they when above and beyond even contacting me just to check in on my Gio

Sending a claim was simple and quick. I appreciated being able to talk to a real person as well.

When our 7 month old puppy required eye surgery, Animalia told us exactly what would be covered and was very communicative throughout the whole claims process!

I'll admit I was originally skeptical of Animalia when I first signed up back in September 2022 - there was barely any information about them online, and it looked to me that it was an Israel-based company (which is originally was; they just happen to be expanding and are still in the development stages). I used to have ASPCA Pet insurance for two of my dogs previously, but I also looked into Fetch, Pumpkin, Lemonade, Nationwide, Embrace, and Trupanion and other bigger names before deciding to go with Animalia for my new puppy due to their low premium and short waiting period, which is a 5 day waiting period (30 day waiting period for cancer). For a $200 deductible, 10% copay and $10,000 annual limit, I pay about $44/month. I have yet to get any of my claims rejected (I have taken my puppy in to the vet three times since signing up for Animalia - once for a UTI, once for Giardia, and once for a bacterial skin infection. She came from a shelter that rescued her from an unkempt puppy mill). My puppy is only 7 months old but has had a lot of issues because of her background, so I'm glad Animalia is there to help me mitigate the costs that can come with adopting a shelter pup. They usually respond to claims within 72 hours, and I see the money in my PayPal account (you can choose how to receive your reimbursement--direct deposit, check, or Paypal) within another 72 hours thereafter. The only complaint I have about Animalia is that they do not have a customer 'portal' or online account of sorts. All correspondence regarding claims has been via email. A portal would help me see my previous claims and statuses. However, getting it done via email has been no different in terms of the end result, and they are also currently working on developing such a portal. Until that launches, all correspondence is via email or phone. I would highly recommend Animalia and I'm glad I took the risk to go with them. Hoping my review helps others make their decision, as I had barely heard anything about Animalia in the past and they didn't have much of an online presence when I was first researching pet insurance companies.

I really researched lots of options and Animalia made the most sense for my fur-baby. I needed insurance quickly and Animalia's coverage started fast. My first claim was approved and paid - super easy and fast.

Animalia has been communicative and processed our pup’s claim quickly and efficiently. I am very satisfied with the customer service and the insurance plan I chose. I highly recommend them.

Had a great experience taking care of Gordon. Highly recommend Animalia