Animaker Inc.Reviews of animaker.com

Animaker believe or not are just a bunch of Indian scammers who formed a team to offer you a very horrible service to the worldwide customers as they are experts in making you believe in them and then when you are suprised that the service is completely "rip off" and you want a refund .. they welcome you with the most welcoming messages that you refund will be done in 5-7 business days but you keep checking like an idiot each week to find out that you ended up loosing your money and that you paid for a year subscription and you can't even use their horrible service anymore so basically stealing you.

Took a years worth of subscription upfront when I never even signed up. Communication is terrible , only managed to get money back by disputing the charge through my bank.

They have taken my money - I signed up for a month and they've taken over £300 from my account even though I haven't signed into the account for a year and have no record of a standing order. Don't sign up to their service. Support team is incredibly unhelpful and have so far refused to refund me.

Money hungry scammers. Pretty much the same story as all the bad 1 star reviews.. Signed up for monthly, they charged me for the whole year. Attempted to get my money back and of course their customer service is horrendous because the owner wants to keep every dime. A year later (yesterday), they charged me again when I had no idea my account was still active. $228 going into the trash since I have not used their program once.

If you want clear communication don’t go here. I had tried the software out and realized it didn’t work for me. I never signed up for a subscription and never received an email to do so with any invoice. Then a charge showed up on my card. I contacted as I’d never used beyond a day and found out I had been subscribed without my permission. I was initially told they weren’t able to reverse charge then later told they could give 50% back. This despite being a service that was not used or permitted to purchase. Zero care for customer service. I’m sure some people love the product and it’s useful but be very careful.

I subscribed for a monthly plan which went smoothly , fortunately for me I removed the credit card in which I have money and attached another credit card with zero balance . At the end of my monthly subscription they attempted to deduct money for a yearly plan but to no avail cos there was no money in the card . Since then I've been trying to subscribe for a monthly plan but they wouldn't give me that option . Now they are telling me that I have $35 pending payment .

They charge you a year subscription even if you only chose a month and refuse to refund you. Like others have said, it's all a scam and customer support is non existent.

Though animaker support team is responsive they do not answer to what is needed. The answers are long-winded, intended to talk about anything but about the issue. I had high hopes for this software but not anymore. After sitting 8 hours with them to explain an issue all I got from them was how to create videos such that the issue does not show up! But the issue will not be fixed and will continue to be there in the software.