Animaker Inc.Reviews of animaker.com

Used to be great, until they charge me the month and never unblock my benefits. I can´t work. 5 days from now with this issue, is that an animaker support team reasonable time to solve this?? I´m stucked. Is not good to pay and no receive what you paid for. I have patience but 5 days... cmon.

Great tool and top notch customer service! ‐---------------- Updated: 01/26/2023 Revised to 1 star, their support is only good when you have an active paid subscription. I got a copyright claimed for using one of their instrumental song as a background music for my animation. For some reason they couldn't fix the issue with the licensing after a week and even ensuring me multiple times that it's properly licensed on their end. Eventually got back to me with "after taking a closer look at your channel, we can see that you've been creating content with our music in a stand-alone format for the purpose of creating a music listening experience, which is not covered by any of our licenses" probably just so I can stop bothering them about it. Out of my 15 videos, there are at most 2 to 3 sounds/songs coming from them.

I paid for one month subscription and therefore I should not pay extra to download my vidoes without your logo.

I ordered Animaker and I was charged 681,50 Euro I immediately requested a refund, and they told me to request this after my first month was due. I did this according to the request, but they never responded. I am now 2 months to get my refund but no reaction no confirmation. they are a scam as they do not react to many emails. Watch out as they do not meet their promiss.

I was looking for a video creator for my classroom for students to create commercials. While looking, I came across Animaker and thought it would look like something I'd be interested in. I wanted to try it for a month before buying the program. However, it looked as if I was paying the $10/ monthly cost, however, it charged me for the $120 yearly subscription. I immediately tried to get a refund, but the online salesperson refused and stated that I HAD to do the monthly subscription and would be given 50% refund of my purchase after that. Not cool, as it was completely misleading with the cost, I did not use it and now WILL not use it.

worst website ever I've seen, a lot of bug is the website, they give me 10 download limit in per month and when I create video using animation it's shows a lot of problem, so I lost my download limit for their fault system. whenever I come to support they respond very late. also they provided me video with no problem but they added their watermark in my video. even I am using starter pack. Hello animaker fix your bug first then come to do business.

I was hacked by Animaker. I subscribed for 1 month ($35) to try their service and paid via prepaid credit card. After a month, I've been receiving emails from their customer support and a guy named Jerry, and they want me to clear my bill even though I did not apply for another month. They still continue to process the credit card but since it's a prepaid card, the bill did not push through. But to my surprise, they were able to get the details of my other credit card and charged $70. When I checked my Animaker account, there is still a balance due amounting to $70. I immediately reported this to my bank as a fraudulent transaction. I'm concerned about how they charge their clients even though the subscription is monthly and how the hell they were able to access my other credit card. I sent them an email to clarify but no still reply. I have screenshots of the transaction to support this complain.

Notice how the 5* reviews all only have 1 review? I urgently advise you not to trust this Indian company with your money. As soon as it comes to a refund, they will ignore you. Who knows what else they could do. Trust this site at your own risk.