Animaker Inc.Reviews of animaker.com

Service quality very low; not as expected, also they refused to refund

this is scam. they won't even let me delete acount after I found out they are scammers! their website should get banned.

I signed up for this tool to create an urgent presentation video and it was completely unusable. Every single time I edited the text to speech, the video crashed. I could not complete even one project. I had to abandon it entirely and redo everything in PowerPoint just to meet my deadline. The support experience was just as bad. Instead of providing any real fixes or solutions, they repeatedly pushed for calls with “Can I do a call?” and offered zero actual help. I did not have time to sit on calls. I needed the product to work. It never did. I paid for a full month and got absolutely no value. No working output. No usable product. No meaningful support. Based on my experience, this feels like a scam company. The product is unreliable, breaks constantly, and the support goes in circles without resolving anything. I would strongly advise people to beware before signing up.

Don't use it they are scammer! they don't refund and they don't have a time to test the solution.

Incredible useless product. You will waste your time adding corrections that will not lead anywhere. They are unethical enough to block you from canceling your subscription yourself, and you need to contact customer support which is even worse. After eleven emails back and forth, they still have not canceled it. I lost my money.

Animaker ONLY works correctly if you’re on Enterprise. Every other plan — even the paid ones — gets downgraded output, broken exports, and support that lies to you to cover it up. When I was on Enterprise, I got exactly what the UI promised: Real 2K vertical exports Correct 2560×1440 output No downscaling Clean HD and 2K files Consistent resolution The moment my Enterprise trial ended? Animaker started quietly downscaling all exports, even when selecting “HD” or “2K”: “2K” exported as 810×1440 “HD” exported as 606×1080 or 720×1280 Every vertical export was unusable All resolution settings became fake buttons And support tried to pretend this was normal When I confronted support about why “2K” exports were 810×1440, they sent me a fabricated resolution chart claiming 810×1440 is somehow “2K-class vertical.” This is simply false — no industry, software, camera, or display manufacturer recognizes 810×1440 as any form of HD, 2K, or QHD. They literally tried to redefine industry standards instead of admitting their non-Enterprise plans are throttled. This is the core problem: Animaker’s UI allows you to select 2K, 4K, HD, etc… But the plan you pay for cannot actually produce those resolutions. It silently downscales behind the scenes. Enterprise gets the real export pipeline. Everyone else gets the preview pipeline disguised as final output. This is why so many people think Animaker exports are blurry — because they are. Not because of user error, not because of settings — because the system is tier-throttled. If Animaker were honest, they would: remove resolution options you cannot actually access stop calling 810×1440 “2K vertical” stop downscaling HD requests stop gaslighting users with fake tech charts and stop advertising 2K/4K to non-Enterprise customers Animaker could be a great tool if they were transparent, but right now it’s: misleading inconsistent censorship-prone unreliable for production and actively deceptive about output quality If you’re Enterprise, it works. If you’re not? Prepare to waste hours troubleshooting problems Animaker already knows about but won’t admit. Until they fix this, Animaker is not trustworthy for creators who need actual HD or 2K output.

Glitch ate my scenes. Their Support said: “Pay Pro to restore.” Free user, unemployed. Added 4 Scenes — 2 vanished. Autosave failed. Chat + ticket ignored. Paywalling basic recovery is predatory. Lost hours. Avoid free plan. Project ID: vXD1XFeShT8NIZ74

This company will BUG YOU TO DEATH if you sign up for a free trial. We decided the app did not do what we needed it to do. They still called multiple times per day, each time with me telling them that I was not interested in their services. I finally had to turn on call screening on my phone and also block the most common number that they called from. Don't sign up unless you like to talk on the phone!