Sioux
I've been ordering from them for a few…
I've been ordering from them for a few years now, I never had an issue until recently.. I ordered 4 items a couple months ago and one of which apparently was no longer available but I was still charged for, they attempted to have me switch the item for a different one instead of an immediate refund. I declined the switch and opted for a refund instead, (rightfully). I have now received the rest of the 3 items and have yet to be refunded the money for the unavailable item. The last message I received said "I will try to refund again and let you know." This was 4 days ago and personally the wording of it came across very unprofessional and not to mention I have not in fact been let known about my refund status.