Angel MedFlightReviews of angelmedflight.com

I am a Nurse Case manager and have worked with Angel Med Flight on behalf of my patients--always having positive experiences. So when my husband was emergently hospitalized out of state this past November, Angel Med Flight was top of my mind. My experience with them in this capacity was as positive as all of my other interactions. The staff was easy to work with and were so helpful during a very stressful time. The flight process from Atlanta to our home in Michigan was seamless. At the time, our insurance had denied coverage of the claim and we covered the cost ourselves. Angel Med Flight continued working on obtaining coverage from our insurance, even after the transition was completed. I had no expectation that our insurance company would change their mind but 4 months later we received a reimbursement check from our insurance, thanks to the persistence of Angel Med flight's staff member, Monika. Angel Med flight is an amazing company and I can't say enough good things about our personal experience with them!

On March 10 2017 we were picked up by the Angel Medflight team in Phoenix Az. From the moment we came in contact with John and Will I knew it was going to be a good day. They were two of the nicest caring people we had delt with. They helped load Cyndi in the ambulance and then transfered her to the plane flawlessly. And the same thing when we landed in Syracuse NY 5 hours later. They attended to her every need on the flight and even when they got to our house made sure she was comfortable. My deepest thank you and heartfelt gratitude to the Angel Medflight crew. THANK YOU

Angel Medflight is THE best way to travel for emergency medical flight! I just want anyone and everyone who knows anyone or has anyone who may ever need this emergency medical flight service just what an exceptional experience we had and are ready to have again! Hopefully very soon! We were very worried about the price tag, but what they do is a contract. We signed, because if they cannot get insurance to approve, we owe 0! Nothing! Our bill was not one dime! And believe me, this is literally a miracle! We have no way for my husbands transplant except to travel across country. These guys are saving Michael's life! Our captain, Ryan, was such a rock! We had very bad weather and he made us feel safe and confident! His copilot Miguel was kind and shy, but non the less a huge part of our great experience! Michael had 2 nurses. Alyssa and David. They put Michael's health and wellbeing first in all they did. Alyssa even happened to have an iPad with several movies already downloaded for me to enjoy during flight.Now we were in Eugene, Oregon during a freezing rain storm! All it took was 1 call and they were on top of it. Although it did not work out this time around for Michael's transplant, we are waiting for the next call and looking forward to Angel Med flight to come make us feel like royalty again!I HIGHLY recommend this service! These are people with huge hearts who want to help save lives!

I am very grateful to Angel MedFlight for how well they handled my family's situation. My brother needed to be transported from California to Washington State, but it was unclear to us as to when we would be able to move him from one facility to the other. Carl and Felicia were extremely patient through that process and very helpful when it came time to make arrangements. I especially appreciated how well they communicated the travel arrangements to us, as well as to the discharging and receiving facilities. It's also important to note that Angel Med Flight was $10,000 less than what several other organizations quoted - even non-profit organizations. Thank you for your excellent service!

The pilots, paramedic and nurse could not have kinder or more supportive for our flight. The intake person who I spoke with on the phone the day preceding our flight was helpful throughout the process. I confidently and highly recommend this service.

I can't say enough about Angel MedFlight... From the minute we connected by phone, Christine took over and reassured this frantic Mom in Virginia that my adult daughter injured in an accident in the wilds of Canada was in their good hands and they would make sure she would be OK. Christine was so right! After almost a week in rural hospitals in Canada, not getting proper care (admittedly complicated) and "going down the tube," I called Angel Air to get her back home to the US and her Doctors. It got complicated going from one Country to another, flying in to a small airport late at night and getting a very fragile young woman to a hospital 400+ miles away through another airport that given the hour was actually closed. Angel Air staff did their magic and my daughter survived! She was accompanied on this journey by an incredible medical staff and crew. I had nothing but positive interactions with Christine who was my contact arranging the trip to Monica in the Billing Office who made sense of and always followed through on the aggravating issues surrounding insurance requirements and re-imbursement. I want to stipulate that I do not own nor do I have any personal interest in Angel Med Flight, so that when I say they could be role models for expert customer service, efficiency and patient care, know that it comes from a grateful Mother's heart!!! Sue Liberman, Charlottesville, VA

Angel MedFlight did a terrific job in flying my paralyzed wife, and 2 other passengers, from NY to FL. A bit expensive, like its competitors, but well worth the cost! Door to door service with very professional and competent pilots and EMT people.

When we needed to fly my brother in law from Florida to New Jersey due to a tragic accident Angel med flight took care of alll our needs . From the moment I made the initial call until they transferred my brother in law to the hospital in New Jersey we did not have to worry . Angel med flight arranged everything for us . The transaction was fllawless and everyone were so Caring and They know what to do on time of tragic situation . Thank you Angel med flight . Ric