AngelLiftReviews of angellift.com

I am writing this to warn other consumers about my experience with AngelLift. I purchased the product and used it exactly as directed, but I saw no results. I decided to return the item within the company’s specified return window. On February 19th, I shipped the product back at my own expense, which cost me an additional $13. After some time passed without a refund, I contacted customer service. Their initial response was to claim they never received the package. I immediately provided them with the tracking information and a copy of my shipping receipt as proof of delivery. Since providing that documentation, the company has completely stopped communicating with me. I have sent several follow-up emails and have been ignored every time. At this point, they have both the product and my money. I would advise caution when dealing with their "guarantee," as they have not honored it in my case despite my following all their procedures.

All I wanted was help returning the product, one must jump through hoops and still no solution.The number of attempts are more than a half a dozen. The company likes to fill their responses with niceties instead of solutions. Even when the point is across that a return is the solution the response is I need a RMA# rather than just provide the info right then in the email. You can not CALL this company, feels like a scam to me. HORRIBLE!!

I bought some of the dermastrips several weeks ago, and when I received the package, the mailing strip was barely together and it appeared as though someone might have opened the package while in transit (or it came apart because it wasn't sturdy enough for shipping). I was concerned that the dermastrips had potentially been tampered with, even though I think they were probably okay (the inner box looked fine), but I didn't find this acceptable and especially for such an expensive product. I contacted customer service and they wrote back, and asked if I could send pictures (which I did) and that the company wanted to try to find a solution for me. Guess what? They never responded to two other emails that were sent--shady and unprofessional. I still have the emails, Angellift and will NOT be returning to purchase any more products after this experience. Buyer beware!

Be aware of their warranty it starts from the date of delivery so if it takes 2 or 3 weeks then you do NOT have 30 days you have 1 or 2 weeks to try it yet they say it takes 30 days to see results so they do NOT stand by their product. Doesn't do anything. I contacted them and they said it is out of their warranty so basically too bad.

I ve been busing AngelLyft for a few years but recently ordered the Vermillion bands which did nothing for my face. After speaking with a representative it was suggested I order the Collagen bands. I appreciate the help in pointing me in the right direction !

WARNING!!!!!!! DO NOT BUY FROM THIS COMPANY!!!!!!! Their supposed "30 day money back guarantee" is a SCAM!!!!!! THEY DO NOT REFUND YOU IN FULL!!!!! I returned the AngelLift unopened & unused! They did not refund my initial shipping cost. PLUS! they made me pay the shipping to return, where honorable companies have given me prepaid return shipping labels in order to return an item if I was not satisfied for any reason because they stand behind their product & their customer's satisfaction. PLUS!! They charged me a $10 medical waste disposal fee for this very small item!!!! So, in summary, I lost $28+ total for something that I returned & don't have!!! So think twice before you buy from this company & don't be fooled like I was by their so-called money back guarantee claim!!!!!

It’s too early to talk about how the product works, as I am only on Day One, but I am extremely pleased with the customer service. I had some concerns about that, having read a few negative reviews, so I wrote and asked about it. I received a helpful response WITHIN MINUTES. Feeling encouraged, I asked a series of questions about the product itself, and again got immediate responses, which helped me to choose the right product for me. Today I sent another email — they may get tired of me soon! — this time asking about how to use Angel Lift along with another product line that I use. That response was also immediate, and also knowledgeable and helpful. My product even arrived one day ahead of schedule. I couldn’t be happier with the service. I had no trouble with my first use of the DermaStrips, perfectly comfortable to wear. I will write again in a month to review the actual results, but so far, I am delighted.

I had in issue with delivery. But after a few outreaches and updates they are resending the package and I should have it soon.