Kathy Z.
I ordered online from this company
I ordered online from this company, via a Facebook ad. Wow, not what I expected to encounter in terms of lack of customer service. They sent me a product that is 4 inches smaller than what they themselves published on their site. Then expected me to fill out an archaic paper return form and pay for shipping myself-- when they gave me faulty merchandise to begin with. No refund of money, just a gift card to come back to them and maybe go through the same experience again and again and pay my own shipping. Not a company I can ever recommend. Oh and if you confront them on Facebook, they just block you and delete you from expressing your opinion and experiences with them. So sad for those who will be taken by this company. Update-- this company has changed their business name to Life is Chic and also their Facebook page, etc.