AneseReviews of anese.co

This company is a SCAM! watch out, do not place any purchases cause they will have your info and charge your account with a subscription you did not authorize nor purchase anything. They somehow received my new credit card and use my card to put me on a subscription that I didn’t even do, now I can cancel the subscription without emailing them and no one responds to the email and now I’m stuck with a subscription that I can’t cancel and can only pause. Super annoying. This company needs to be taken down.

This company is a scam. A unauthorized charge shown up my credit card statement twice within a week for a subscription I never started. I contacted anese through email, phone, and social media and they refuse to respond. Stay away from this company. I have reported them to the FTC federal trade commission. I see that the reviews on here are similar. The situation sucks because the credit card company cannot block the charges, and anese will not respond to my emails to refund and cancel the unauthorized subscription. SCAM

There wasn’t any communication. I ordered my product 3weeks ago & still haven’t gotten it and the product still isn’t shipped yet. I reached out via email twice and even on social media but all I got is a automated response even though they claim to have fast responses.

They charged me for a reoccurring subscription and ghosted my emails. I was fortunate that I emailed my Amex customer service. Amex was wonderful in refunding the cost and replacing my card.

This company must be desperate for money. They charged me for a “subscription” service that I don’t even have! I haven’t ordered from them in a year and half and they just charged my card and sent out a product! Be careful, this company is definitely a scam! DO NOT BUY ANYTHING FROM HERE!

I’m having the exact same issues as the previous reviews! I bought a product in 2021 and was enrolled in a subscription. After 2 consecutive orders I cancelled in 2021. Yesterday I recieved a confirmation that I’m enrolled in their subscription and they charged my card. I DID NOT enroll myself in it. I know this because the address they’re sending it to, is my old home and I don’t even live there. I tried to send them a message or cancel the order and I got no response. The link to manage the subscription was also invalid. I’ll be doing a charge dispute with my bank, cancelling my card, and will never order from them again. This is utterly ridiculous. I liked their products but I just can’t trust them as a consumer after this.

I had an experience exactly like those described in several of the other recent reviews. I placed an order on August 4,2024, and sent an email to inquire about the status after hearing nothing about my order for quite some time. I got no reply to my original email or to two additional follow up emails. Eventually, this order no longer appeared on my order history under my account on Anese’s webpage. I disputed the charge with my credit card company, and I hope that will prevent me from paying for nothing, but I also do not want my credit card company to have to eat the charge for what has become such a fraudulent business. (I never thought I would feel sorry for a credit card company!) I hope Anese will be held accountable for their illegal business practices. It was once a reliable company with great products. Interestingly, as of today (9/14), the Anese website still has a crawl that reads “Next day processing. Fast shipping” moving across the top. What a joke.

I had a subscription two years ago that I cancelled and haven't been charged or ordered anything since then (Aug. 2022). This morning I get a text and two emails "confirming" an order I didn't place and a renewal of my subscription that I didn't authorize. They've charged my credit card. I have sent them two emails and a chat message on their website, but based on the other reviews here I'm not confident I'll get a reply or satisfactory resolution to my complaint. I did go to the link on their website to cancel subscriptions, but all I got after hitting the cancel button, was a pop-up message saying to email them to "make sure" my subscription was cancelled. What's the point of having a link to cancel on the website if it only *might* actually cancel it? If I don't get a refund I'll be disputing the charge with my credit card and filing an FTC complaint for fraud.