AneseReviews of anese.co

I cancelled my subscription in june of 2023. Why am I suddenly getting charged in October of 2024 for a subscription that was cancelled??? Literally what is going on?? I’ve been emailing costumer service for days and absolutely no response whatsoever! I’m so sick of this. I already have enough bills and responsibilities, I certainly don’t need this unnecessary billing hassle!! FIX THIS!

This is a fraud company. They enabled some fake subscriptions for me, which I didn't do, and charged my card twice in a month. There is no phone number provided to reach out to them. just one help email, and despite emailing them, they charged my credit card. I finally have to call the bank and cancel my card.

Randomly charging me after 2 years....calling it a subscription but the charges were 10 days apart and I definitely did not place any orders!

Non-existent customer service, mediocre products, subscription will reactivate sooner or later automatically and you will be charged. My bank disputed after sending in screenshots of cancelling and unsuccessful attempts with the so called customer service. TERRIBLE company, stay away, no matter how great those pics and reviews look on their website.

This company used to have a nice product, but I cancelled all my subscriptions in January of 2023 because I had too much product. Fast forward to September 2024 and I started getting subscription emails about an upcoming order when I did not renew my subscription. If you attempt to cancel, it tells you to email. If you email, no one responds. I attempted to pause my subscription, but it just keeps rebilling and ignoring my "pause". I have received 4 charges in the last 2 weeks for a total of $212 and no product has been shipped. This is the worst company I have done business with.

Almost 5 years ago in 2019, I ordered products from this company and signed up for a subscription. The products were fine, but I realized I want going through it very quickly, and I cancelled the subscription. I never reordered from them. Last month, I received a notification that my subscription charge failed to go through. That makes sense- the card was expired and the subscription was long since cancelled. I reached out to customer service to report this, and they offered me a gift to keep my non-existent subscription. They ignored my request to delete my account and information, and they stopped responding to me beyond offering me a gift. I cannot delete the subscription on their website without adding a new card- which they will presumably charge- so now I'm stuck getting annoying emails from them every few days admit my 'subscription.' Shady practices, terrible customer service.

This company KEEPS TAKING MONEY OUT OF MY ACCOUNT and has renewed my ‘subscription’ that I cancelled over 3 years ago. They have taken hundreds from my account, even though my card on their file expired years ago. I cannot cancel the subscription without emailing them. I email them everyday and get no response. I have not activated my subscription at all or even touched my account. My address is years old. Terrible do not buy. What they are doing is totally illegal.

If zero stars was an option, that’s what they would get. Do not trust this company. They steal your money, they do not ship the product, they do not provide a refund, they do not provide any service, but they take your money and then ignore you. Weeks later still nothing. Do not purchase.