Jennifer G.
This company is the WORST
This company is the WORST! I ordered in January, finally did receive in May, so I have gotten a couple of automated emails to leave reviews. When I tried, it says the store doesn't exist. They've deactivated the ability to post reviews to their website. They also deleted my order history in my account when I log in. And the fact that they are blocking people's emails who are asking about order status?! This is so shady. Here's the review I tried to leave: I received my order nearly 5 months late. I actually haven't even tried the products yet, because I've lost interest. I needed them in February (placed the order in January) and they came in May. To be honest, I don't care how well they work, I'll never make another purchase from Anese again. They refuse to be transparent, so I don't know why things went so wrong, but at least hundreds of other customers had the same experience. Check the better business bureau rating for this company. During this time, Anese refused refunds to everyone that requested one, simply telling you that you had to continue to wait for months on end before they actually shipped your order. This is an unacceptable business practice. When you cannot deliver the product, and people don't receive it when needed, it's perfectly reasonable for them to request a refund and that request should be granted. It is not reasonable to hold on to people's money for months on end with no confirmation of product arrival. This qualifies as a scam. Next, I will be reporting them to the FTC, and I suggest anyone who wrote a BBB complaint do the same.