With US headquarters in Massachusetts, and local offices in South America, Andean Discovery directly coordinates all aspects of travel from start to finish, ensuring guests a seamless travel experience. Discover ancient ruins, remote islands, lush rainforests, and indigenous villages on a journey designed specifically for you. Andean Discovery is featured in The Boston Globe and other publications for its efforts to promote community-based tourism, which takes into account, first and foremost, the well-being of the people and places we visit.
Andean Discovery (andeandiscovery.com) has 228 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
Also known as
andeandiscovery.com
Website
andeandiscovery.com
Category
Activities & Tours
Location
Newton, Massachusetts
Listed on Five Star Index
2026
About these reviews
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The company replied to 22% of reviews.
Latest
Most recent review: October 2026.
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Best Trip EverEverything was better than expected!
Everything was better than expected!! Our guides were like family. The schedule was a little hard getting up so early but, was worth every second of sleep I missed once we started our day. The planning of this kind of trip should only be done by professionals, I was a travel agent for thirteen years, never would I have ever been able to do what Andean Discovery did. Big shout out to Jo in Quito, Milton in the Amazon, Franco in Macho Picchu. And all the guides in the Galapagos. Was our best trip ever and that’s saying a lot being an ex travel agent. Highly recommend Andean Discovery!!!
JC
JAMES C.
Highly recommended
Itinerary was well paced. Guides were excellent.
LJ
Lynn J.
Guides were helpful and fun
Guides were helpful and fun, and always on time. Andean suggested adding Manchu Picchu to our Galapagos tour and we are so glad we did it.
DH
diane H.
Great visit to a wonderful country
We would most definitely recommend this trip to Columbia to everyone who wanted a great experience. The trip was planned out every step of the way. All we had to do was wake up and enjoy every moment.
We got to see the best Columbia has to offer with professional guides and driver, great hotels and food,
And 10 days of great experiences !
Response from Andean DiscoveryMar 20, 2023
Hi Diane. Thank you so much for taking the time to share this 5-star review with our team! We love hearing how much you enjoyed your trip to Colombia. It’s wonderful to know we did a great job and this was done well. We know you have choices regarding your travel adventures, and it means the world to us that you’ve chosen to book an experience with our team. Thank you again for supporting and we hope you’ll visit us in the future!
Warmly, Andean Discovery Guest Services Team
JT
Jody Triandiflou F.
This is the truth...if they publish it
This will likely not get posted since they only show the good reviews. Our family was scheduled to go to Machu Picchu this week. When the government coup occurred, they went silent. If we didn't hound them, we would never have heard from them. The US Embassy said Americans should not go to Peru yet they told us everything was wonderful. We had to get information from other tour companies and ultimately had to cancel our trip and pay a huge sum to get home. Andean Discovery took our money and ran. Find a reputable company - this isn't it.
Response from Andean DiscoveryJan 31, 2023
Dear Jody,
Thank you for taking the time to communicate your feedback regarding your experience with Andean Discovery with respect to your recent trip, including a Galapagos Cruise and extension to Peru and Machu Picchu. We feel that this review was not fair and strategically omitted important facts in order to publicly defame our company.
Perhaps the bad-faith intentions of the review can be summed up by this comment, “This will likely not get posted since they only show the good reviews.”
Andean Discovery is dedicated to transparency, honesty and integrity, and the safety, security, and well-being of our guests and staff is our number one priority at all times. We would immediately advise our guests if we feel that it is not safe to travel to one of our destinations, prior to each individual departure.
Jody, you did not mention that you were in an isolated location on a Galapagos cruise, during the days leading up to your Peru trip, making regular communications more difficult due to your limited cell and internet reception.
You decided on a "wait and see" approach, instead of canceling the Peru portion of your trip prior to departing for South America. On December 14th, we wrote to you via What's App, "Hi Mrs. Foster, We hope the situation in Peru will improve in the next few days. We will keep you informed of any new developments."
During your Galapagos cruise, which began on December 19th, communication was difficult. However we successfully sent you several messages about the situation in Peru, and you replied back. Specifically, on December 20th at 5:05pm, you wrote to us, "PeruRail says it's running from Cuzco to Ollantaytambo but not on to Machu Picchu." On December 20th at 5:52pm, we replied to your text, "We have unofficial reports from Peru Rail, that the train (to Machu Picchu) will operate tomorrow." On December 21st, the train track was indeed repaired and the train to Machu Picchu was reopened. We made the decision not to cancel any of our 2022 Peru holiday trips, because we were confident that we could ensure the safety and security of our guests traveling during this time, given the reports on the ground and given that the US government never posted a LEVEL 4 - DO NOT TRAVEL advisory during your travel dates.
Indeed, all of our Christmas and New Years holiday groups traveled to Peru successfully and our operations in Peru functioned normally, during the same dates that you were scheduled to be in Peru. Unfortunately, after January 4th, as you know, the organized protests began again.
Despite the improvements communicated to you about Peru, on December 21st, at 1:57pm, you decided to cancel the Peru portion of your trip. You wrote, "We are officially cancelling the Peru portion of the trip" due to "too much uncertainty there." You went on to acknowledge the weak cell connection in Galapagos, "On Friday when we leave the ship we won't have any phone reception so we will look for Gabriela outside at the airport in Quito like when we arrived last Saturday."
We recommend that all of our guests purchase trip insurance, which depending on the specific policy, would cover them in this type of situation. Of course, we are not able to get a refund from our providers in Peru, which is why we encourage you to rebook the Peru portion of the trip.
Despite our disappointment in reading this review, we are happy to welcome the FOSTER group back to Peru and help them to rebook the Peru portion of the trip and roll over fees paid for travel in December of 2022 to a later date. We are saddened, Jody, by your accusation that "Andean Discovery took our money" because it is simply not true. We feel that using this rhetoric publicly is an unfair tactic meant to hurt Andean Discovery, its reputation, and providers. We understand that you were disappointed and frustrated that you did not go to Peru, but we feel that your comments are unethical and damaging. Kind regards, Andean Discovery Guest Services Team
BA
Bob and L.
South American Adventure Was Fantastic
Regarding our recent trip to South America with Andean Discovery. Let me say right up front that Linda and I had the adventure of a lifetime on this trip. We are frequent international travelers and have been to many parts of the world, but nothing compares to the 12 days we spent traveling with your guides in Ecuador and Peru. Everything went exactly as scheduled and according to the itinerary and everything was well organized. The guides were fabulous: Billy in the Galapagos Islands, Antonio in Ecuador, and Franco in Peru. We also enjoyed our driver Wilbur in Peru. These guys know their stuff, making for both fun and informative excursions. The accommodations were good and most of the meals excellent. Linda and I had no issues with the altitude. I would gladly recommend your company to anyone considering travel to South America. Our compliments to all involved in making this such a memorable and enjoyable adventure!!
All the best
Bob and Linda Schumacher
KH
kelly H.
Better than Expected
I trusted Andean Discovery to make my trip effortless, safe and fun. They went above and beyond my expectations. I was taken care of 100%. I am a female solo traveler and having a female guide was brilliant- I hadn’t even thought of that. All of the activities and tours were perfect!
NS
Nancy S.
A Perfect Adventure to Peru
Andean Discovery planned our family’s trip to Peru’s Sacred Valley of the Incas, Machu Picchu and Lake Tititcaca and, wow, what an experience it was. From the moment we landed in Lima, everything was perfectly planned and executed. The attention to detail was incredible; there literally was not a single glitch. The Andean Discovery team, from the travel specialists to the guides to the drivers, is highly professional and cared deeply about giving us an unforgettable experience. It mattered to them. Words cannot describe how wonderful the Inca Trail trek was. The quality of the camps, food and leadership was extraordinary, and made the trek life-changing. Every day, every adventure was memorable. Andean Discovery arranged top-notch hotels and restaurants, visits to village families and artisans, tours of Machu Picchu and Huayna Picchu, a boat ride to the floating islands of Titicaca, and much more. It was an adventure like no other, thanks to the Andean Discovery team. We highly recommend them and will look forward to another Andean Discovery trip in the future.
