Anna
Let me down
I had very high hopes for AND.CO but its issues have unfortunately only gotten worse. Previously it was easy to still rate it highly, since nobody expects software that is 100% to also work perfectly. But now AND.CO is not really free anymore. They've introduced a premium plan after Fiverr bought them and limitations that make the free version a pain to use (let alone the fact they take every opportunity to loudly advertise themselves to the users' customers, making them look really unprofessional—thankfully the actual invoices are an exception.) I love the overall design and feel of the site and the app, their branding in general is superb. The support agents are helpful and enthusiastic, which is always appreciated. The mobile app is very very limited (cannot even see a list of contacts) and buggy. As an example, it won't let me delete one of the automaticly created tasks. I contacted support, they looked into it and eventually explained how they changed their Backend which resulted in non-deletable tasks for users who created their account before their switch. It's been half a year and they don't even intend to fix it. They told me I can just "ignore" it. How am I expected to pay a high monthly fee for that kind of software?


