Anchor General Insurance Agency, Inc.Reviews of anchorgeneral.com

I strongly advise against contacting this "insurance company .."! On July 2, 2025, I signed an insurance contract with them for a new Honda CR-V car, for which I paid $560 at once ..! Two weeks later, I returned this car to the Honda salon in Rosville because, as it turned out, the bank did not approve this loan for me, I did not agree to the new proposed conditions, returned the car to the salon. After that, I tried to cancel the insurance policy with Primos, on July 19 I sent them an e-mail with a request to cancel the policy, on July 20 I sent a text message to the agent with a request to cancel the policy, but there was no reaction, on July 29 I signed a letter sent to me by this insurance company and thought that finally the insurance was canceled, but on August 4 the insurance company debited another $ 274.59 from my credit card 🤬, why was I was furious, the agent said that they would figure it out, but still nothing is decided, why am I'm furious 😡 Ruslan Agibalov, policy APR0000212981 dated July 2, 2025

Arrogant and terrible customer service from a Dennis Guld. He could not be bothered to help on a claim, had to call multiple times to get a call back, and was met with nothing but attitude as if he could not be bothered.

En agosto del 2023 me chocaron mi carro estando estacionado. La persona que me chocó me dió todos sus datos número de póliza, licencia, dirección etc. llamé a Anchor y me dieron el número de reclamo 23269264 me mandaron como ajustador al Sr Carlos González y el me mandó hacer un estimado en fix auto del 1117 Broadway en el Cajón Ca, en el taller me informaron que estaría una semana el carro ahí. Le llamé al ajustador para preguntarle si me rentarian carro por ese tiempo nunca me ha contestado ninguna de mis llamadas. He hablado al 800 542 6246 y contestan muy groseras y con tono de burla es respuesta la última vez que hablé me dijeron que mandaron un cheque pero a otra dirección según ellos por error y sigo esperando. No hay solución pero tengo muchos testigos. Es un fraude lo que hacen con los clientes y para los afectados

Horrible experience with this company. Two days after filing accident claim they told me they didn’t even talk with another party and no definite answer when their claim investigation will be complete. Their claim email box is not working and bounces back. The claim adjuster Shakira Brooks was supposed to contact me but never did, her phone would not answer and when finally she picked up she was very rude.

La peor empresa. Llevo mas de tres meses esperando un cheque para el daño de mi.auto mi número de reclamo es: 23257296. Véanlo ineptos y resuelvan esto. Porque para cobrar son muy puntuales... solo porque no me deja darles - 20 estrellas porque se lo merecen

Deceitful customer service Following my husband’s accident, Mr. Frank Cseke contacted him using a supportive, comforting approach. During the call he informed him that “he would be compensated” “for medical” and “other damages.” This was in August 2022 after he and my daughter were hit by a speeding driver. I got all the pictures and reports together. We emailed everything to him and did not hear back. We thought maybe COVID was impacting the office so we allowed 30+ days for asking for updates. Mr. Cseke’s responses range from nothing, to no updates, asking for information we already provided, and at one point he emailed my husband asking for new witness statements because he didn’t agree with the police report and statements provided 6+ months prior. My husband is a retired, disabled Marine veteran with 20+ years of service and 28+ years of combined federal service. Mr. Cseke is treating my husband and daughter as if they are insignificant, and their injuries and trauma don’t matter. We have asked for management/supervisor information and left several voicemail messages with no response. It’s really sad that even when he’s done nothing wrong, he’s the one with medical and ambulance bills, along with the residual impact It’s July 2023, next month will be a year since my family experienced the accident and we are still getting no answers from anchor general. Yes. Will will be re-sending this information when we get back home from vacation. We did provide it in the first few weeks of interactions with Mr. Cseke. If your organization is proposing $1500 compensation for a year of anxiety, stress, trauma associated with this preventable incident, we will also be working with a VA appointed legal representative for reasonable compensation.

Pésimo cervicio me cancela la polisa de mis carros desde abril y asta hoy me di cuanto por que me vio una carte el dmv me di cuenta pero si son bueno para agarrar el pago

Araceli’s informative and calm demeanor really assured me that anchor general would do everything in its power to protect me and my vehicle