Ancestral SupplementsReviews of ancestralsupplements.com

I am writing this to reach customer service. THREE failed attempts at contacting them through their forms. I used to LOVE this company. Now, with AI, they hide behind their automated, too simple systems, and still love their products, hate their non-human ways... in their touting of "back to human" company. SECONDS after hitting Enter on a $1419.71 order I needed to change credit cards. I IMMEDIATELY filled out a form (since there is no longer a published phone number or e-mail contact), and the robot told me they would send this to the team who would get right back to me. NEVER was a better word for "right back to me". They charged the card, sent the product... and that is all they care about. Ancestral Supplements, please contact me to get the corrected credit card, and refund the one you charged.

Buyer beware, I bought the Beef Thyroid and Adrenal Support and was very disappointed in not getting any results. I purchased a different brand of desiccated thyroid and the results were awesome and immediate. When I tried to utilize the refund policy because the prices of these supplements are way higher than others, I was told because bottles are open it was not qualified for refund. The policy clearly states “opened or unopened” I only used half the bottle before buying another brand because zero results. So beware before you buy, high potential for scams in the supplement industry.

They ignored my attempts to contact them for 3 days but once i used a vpn they responded in less than 2 minutes. I canceled my subscription 3 months ago but they reactivated it and charged me causing my funds to be frozen from be in pending status for 4 days they charging me for this causing my funds to be in pending then charge disappears completely then reappear as pending then disappears again then shows up as pending again. They keep saying just contact my bank but its not the bank that keeps charging me causing frozen funds . Only the merchant can submit a request for the funds which causing them to be frozen unusable. I need groceries but funds are frozen

The product itself shipped quickly and came as advertised, however, I ended up with way too much. I went to cancel my subscription months after starting, and came to realize they do not allow cancelation of subscription, you can only delay it for 2 months. YOU HAVE TO CONTACT someone at the company for them to cancel your subscription. Given the ethics issue of that alone makes me question the ethics of the Company as a whole.

Be aware of check out specials. I placed a recent order and was prompted to purchase more items at a discounted price. I did not realize the additional items would take my order over $100 and I wanted to cancel immediately. However, my card was charged and the items shipped in less that 6 hours. This quick turnaround is great, but at the same time I had no option to cancel. I now have to process a return which I am sure will involve shipping charges. For this reason, the inability to cancel an order, I am giving this company a low rating.

If u wanna waste your money and feel the same go for it paid reviews cause this product sucks I eat healthy and box and did not feel a difference at all

Do not trust Ancestral Supplements with your credit card or payment information - they will continue to charge you over years. They refuse to reply to emails. It has been a real pain trying to get them to remove my payment from their system so that they stop charging me. They randomly charged me 2.5 years later and I emailed them within 2 minutes or less and they said that sorry it's too late the "item was packaged or shipped believe it or not within 30 seconds". I spoke on their chat feature and they confirmed "this order has not been shipped". Either way, I never placed this order and they're continuing to charge. They are also NOT 3rd party tested. Product is fake. Scam.

I ordered a supplement using the discount code they sent me. They sent me an email that the product had shipped and a tracking number for the usps. Naturally they billed me for the item. The usps never received the package, (according to them). It's been 10 days I still have not been sent the item. The tracking number says a label was created and theyre waiting for the item. Same thing every day for 8 days. Nor could I get any response from them other than AI generated responses. I finally had to dispute the charge with the credit card in order to get my money back. The aggravation I've gone through over this I wouldn't wish on my worst enemy. I won't buy there again.