an action a dayReviews of anactionad.com

SCAMMMMM Fraudulent company - will steal your money if you TRY to return the items and then ask you to pay them $15 to ship back to you after deducting return shipping and then will say if you don’t respond in 7 days they will “ dispose” of the items. THEY STOLE $146 dollars from me for two pants The items were sent back in the condition I received them in. The TAG had a smudge on it. They also took a MONTH to shop to me from china and then a month to receive the return. Absolutely scam

Be careful. I have noticed a change in the quality of their products and customer service. The pants I ordered did arrive and when I opened the package they were clearly far too large so I sent them back. More than a month later I get sent an email claiming they can't approve my return due to "dirt" on the pants. Mind you, they still had tags on and never worn with original packaging. Not only are they refusing to give me a refund, they are also refusing to send the pants back to me without charging me a $15 fee. They're not even offering store credit! This is what they said: "1. Have the product shipped back to you: To proceed, we kindly ask you to cover a total of $15, which includes the previously incurred $6 return shipping cost, a $7 new shipping fee, and a $2 return and reshipment processing fee, all of which were incurred on our end, to send the product back to you. 2. Dispose of the product: If you prefer, we can dispose of the item for you at no additional cost." I have never had such a terrible experience with a company before and will no longer be recommending their products.

Listen to the other bad reviews. Ordered a pair of pants. Everything seemed promising at first. Received a tracking number. Figured out that this company uses drop shipping, since they were shipping straight from China. Which, is the exact opposite of their companies motto. Too late to go back now, so I went with the flow. A month goes by and my package is stalled somewhere in China. I finally emailed customer service. My CS rep was nice at first I guess. She did give me a bunch of excuses, which weren't valid, because why was a I receiving packages from Australia earlier than this one. Which I accepted. While in Uni I interned at a logistics company, so I get it. At this point I didn't care whether I got the pants at all. I just felt the person who handled my ticket had terrible communication skills and was straight up rude. Girl retake your training and learn how to properly reply to emails. Honestly, wish I could attach the replies I received. I recommend people inform themselves on companies that use the drop shipping model. It's not the most legit. But, when it comes to this company. The tone and replies were straight up rude. SMH

Following a botched delivery - multiple delays and the courier company 'Relay' leaving the package out on the street on my doorstep in London... An Action a Day have said as per their shipping policy they are not responsible for missing packages when they are marked as delivered. Despite sharing receipts / proof of this information they still refused to ship out a new order and /or provide a full refund. This response goes against all UK consumer law - therefore I am now escalating this with my credit card company. This whole experience screams scam and I recommend all UK consumers to NEVER ORDER FROM THIS COMPANY.

Potential scam with appalling customer service. I've been waiting for a package that's been stuck for 10 days at the fulfillment center (this after waiting for it to be shipped and to clear customs) the response from the company is to contact the shipper who is not responding and all they say is "wait a few more days" with no resolution offered or support given. Cute images of stuff but now I really wonder about the legitimacy, esp as there's no company info beyond their site. No reviews, no ownership, no customer service beyond an email. when i check via my order number on the site there's literally no way to get info. Sketchy at best. If you do take the leap (again cute stuff!) make sure you use a form of payment that makes disputes easy.