Robyn O.
Amy Meyers MD feels like a scam
Amy Meyers MD feels like a scam. I purchased the Candida cleanse package, which is pretty pricey. It is supposed to come with what they call "support" as well. I figured since I read her book on Hashimoto's Disease, she was in the business of helping people. I started the protocol, and a day and a half later, I was vomiting uncontrollably. I reached out to the email they indicate on the website, and replied to an email that said "we're here to help, just reply to this email". I got two bounce backs from the reply to their email, and I never received a response from their store email, which is the only other method available. I tried several times to get some help and information about what is normal, and what to do short of going to the hospital. I'm not sure what's in her products, but anything that makes you this sick should come with an instruction manual, a warning, and actual support. Customer service doesn't exist, and this package of products costs over $400, so I'm thinking it's a scam. Now the products are in the trash, and I'm out $400. At least I was able to figure out how to feel better on my own. I missed work, and it took several days to feel better. It's a week later now, and I still don't feel quite right. Purchase at your own risk, and expect to be disappointed and ignored by their "customer support". Leaves me with a feeling like I've been poisoned and robbed.
Response from Amy Myers MD®Mar 24, 2026
Hi Robyn, Thank you for sharing your experience; we’re truly sorry to hear what you went through. We can only imagine how concerning and distressing it must have been to feel that unwell, especially when you were trying to follow a new protocol and couldn’t get the guidance you needed right away. This is absolutely not the experience we want for anyone. We sincerely apologize for the difficulty you had reaching our support team and for the frustration caused by those bounced emails. That’s not the level of care or accessibility we strive to provide, and we’re actively looking into what may have gone wrong so we can prevent this from happening again. We’re very glad to hear that you were able to recover. We understand how upsetting and disruptive this experience must have been, especially given the impact on your health, time, and work. Please know that your safety and well-being are very important to us, and we always encourage customers to discontinue use and seek medical attention if they experience severe or concerning symptoms. We also want to acknowledge that a full refund has been issued for your purchase. While we hope this helps, we understand it doesn’t undo your experience, and for that, we are genuinely sorry. If you’re open to it, we would still welcome the opportunity to connect with you directly and provide any additional support or answers you may need. Our Customer Success Team is available Monday through Friday, 9 AM–5 PM CST, by phone at 512-721-0424, by email at [email protected], and via chat. Thank you again for your feedback; it’s incredibly important to us, and it helps us improve both our products and the support we provide. Wishing you great health, AMMD™ Team