Amway helps people live better lives with proven, high-quality health and wellbeing products. The world’s largest direct selling company, Amway empowers Independent Business Owners in the United States and around the world.
Amway US (amway.com) has 31 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
Also known as
amway.com
Website
amway.com
Category
Personal Care
Location
Ada, Michigan
Listed on Five Star Index
2026
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Most recent review: October 2026.
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They find loopholes so its not technically a pyramid scheme. But it definitely has characteristics. Their marketing is awful. They use people and get them to rope their friends into “supporting” them on a Zoom call they call a “Business Grand Opening” then proceed to sale all of your friends on YOUR products right infront of you. If it walks like a duck and talks like a duck…. It’s probably a duck.
NB
Nicholas B.
Literally an MLM
This is literally just a MLM scheme and a pyramid scheme. Shame on them for still being in existence.
Some (female dog) from their company tried to solicit to us and "played" dumb acting like they didn't see our clearly posted sign. They may not have been "playing" dumb if they work for this notoriously evil company. The fact that an infamous MLM still exists in 2026 is a failing of justice.
MG
MGG
A terrible experience
A terrible experience; my package was never received, and Amway never took responsibility.
CA
Cristiano A.
Products are cheap and way more…
Products are cheap and way more expansive than safer options and cleaner products like Whole Foods store where you can easily return if you are unsatisfied. The biggest issue is the cult within the company selling other products like books and audios for motivation.
VI
Viktoria
Absolutely disgraceful customer…
Absolutely disgraceful customer service. I made a return back in late April, and the Credit Note № 8360870 was issued on May 11, 2026, for the amount of 225.53 EUR. Today is June 3, 2026, and the money has STILL NOT arrived in my Banco BPM account.
To make matters worse, Amway Italy's support is caught in a web of lies. Today, they sent me two completely contradictory emails within just one hour:
At 12:37, an operator named Jana claimed that the transfer was successfully executed way back on May 25.
At 13:47, after I demanded the official TRN/CRO bank transaction code to prove it, another operator named Alessio admitted that they actually have NO details about the payment and are still "waiting for information" from their department.
They are deliberately fabricating payment dates just to stall and illegally withhold my money. I have already officially upgraded my legal dispute with Altroconsumo (the Italian Consumer Protection Association) and informed the European headquarters. Stay away from this company!
Customer ID: 7027388927
BI
Bikram
I don’t find its attractive plus other…
I don’t find its attractive plus other brands offer more versatile goods with lower price. I think its now worthy to buy goods from this one.
YK
Yatin '.
Disappointing Experience with Amway Household Products
My experience with the household kit, encompassing kitchen cleaner and all-purpose cleaner, was disappointing. The bathroom cleaner, in particular, proved ineffective. Additionally, the toothpaste did not justify its cost. I felt compelled to purchase these products through my upline and deeply regret it, having incurred significant financial loss. I strongly advise against buying these products and hope that my review can assist others who are considering Amway products or joining the company. In my opinion, it's a scam.
MK
Mary K.
One Major Scam
Amway is a Network Marketing ( MML ) Company. My mam and my sister worked for Amway as Independent Business Owners for 4 years. Around 3 years ago Amway decided to change their business model which is where the problems started. This is how the new Amway business model works: Amway distributors have to go out everyday and do at least 5 conversations everyday with the public. So try engage in a conversation with members of the public who are innocent and vulnerable to see is there a connection there between you and them. If you get someone interested you then have to bring them through a 7 step process with your sponsor to see are they suitable for the business all without telling the person the name of the company until the very end. So it’s like bringing someone through the unknown. If at any time during the process your sponsor feels the person isn’t suitable for the business, the sponsor will filter the person out in a nice way. They are also sending people messages on Facebook, Instagram, Lindekin to see can they get anyone interested so don’t respond to a Facebook friend request or message that’s from a stranger. Then Distributors have to buy Audios, books and they have to attend Seminars every month and they have to attend 3 conferences every year in different countries while paying for flights, hotel and food all out of your own pocket. Then sponsors expect distributors to put in orders every month spending from £300 to £600 each per month. So buy products that you don’t want just to please them. Sponsors expect distributors to take time off work to attend seminars and conferences. Distributors are also not allowed to advertise the products on platforms such as Facebook etc. Seems very strange to me. Sponsors are controlling the Distributors telling the Distributors they have to do this and have to do that etc. So as Distributors are self employed independent business owners they are been told what to do by sponsors. Sponsors couldn’t care less about the distributors. All sponsors is interested in is earning BIG MONEY, retire early and travel the world. Thing is, anybody can retire early and travel the world. We don’t have to do Network Marketing to retire early and travel the world. If my sister and my mam had of continued to work for Amway, it would have cost them £6,000 per year to work for this company. So that is not making money, it’s loosing money. Sponsors tell distributors that any money they invested into Amway is an investment into their future. Looks like as if it’s a never ending investment. My sister and mam left during the Pandemic in 2020 as even though we were in a Pandemic, sponsors still expected business as usual so sponsors were still selling online seminar / conference tickets and still expected big orders to be put in every month despite the world in a Pandemic. They couldn’t care less about the Pandemic and about people loosing jobs etc. So when my sister and mam saw this, they pulled out and they are glad they left as it’s a huge relief. We both felt brainwashed from listening to audios and reading books. The Amway ABO’s are completely brainwashed. My mam knows people who are 15/20 years with Amway and they are stone broke and driving around in old cars. Anybody thinking of joining this company, do your research first. You won’t make money. This new business model seems to be very shady and hidden and is a very aggressive business model. I can see someone sueing this company with the rate they’re going. All Network Marketing ( MML ) companies should be shut down before more innocent vulnerable people loose they’re money. Stay away. AVOID, AVOID, AVOID.