AmtifyReviews of amtify.com

I am completely appalled by this company . I purchased an item from this store through Sears.com's marketplace apparently ( not realizing the item wasn't coming from sears company ) . The item needs to be returned due to it not being the correct size . By following the instructions that came with the item , I requested a return approval via email to customer service , now waiting for further instructions on how to begin to process the return . Four days went by without response , another email was sent , another week of no response ! I googled the company in hopes to find a better way of contacting someone but without surprise I haven't been able to. I have never in my life had such a troublesome time to do a simple return ! Thank you for replying Amtify . I do have screen shots of the emails I sent through the Sears Portal and also three times from my personal email address to support@amtify . I just don't understand how I received an automated reply from the customer service team saying I would get a response within 1-3 business days . Yet , none of my emails seem to have been received ??? At this point I'll probably just donate the jacket .

I ordered my jacket march 27 today is April 11 the shipping says no more than 5 days to ship and I haven't gotten a email or nothing I am highly upset and no longer want the jacket I want a refund worst buy ever on a internet site damn near feel scammed😡😡😡😡😡😡 Invoice #: 0000028368

I was a bit sceptical about shipping after reading a few reviews but I just received my package! It took one week and I received my tracking number after 3 days of placing the order. Thanks Amtify! 😊

I ordered a jacket on November 14th. I still have not received any shipping information. I emailed support twice to ask and was told my order was in process and it would be 14 business days for me to receive my order. Well today is 14 days and I don't even have shipping info. Now no one will respond to my emails and you can't get a live person on the phone!

Hello, I still haven't received a shipment confirmation for Invoice #: 0000026988. Based on the ETA you all provide online about shipment, I should be receiving it today or tomorrow...can I get a shipment status and tracking number?

I ordered a jacket for $40 dollars about 3 days ago and I still don't have a tracking number! My order number is 0000026864

This is a horrible company, I have made a purchase on Aug 14th, yesterday I asked the customer care they said they haven't shipped my items yet and even they don't have it in the upcoming shipments list. This is ridiculous given the shipping charges they take. This is my worst online shopping experience, other bad reviews are absolutely true. I have ignored them hoping the company would have improved but now I don't trust them. I have mailed the company to refund my money and cancel the order. Such a waste of time! **EDIT 08/24/2016 I received a reply from their customer support team, apologizing for inconvenience, and offered to send me the package by priority mail. So I should finally receive it in 2 to 3 days. Also gave me an extra 10% discount for the inconvenience caused. **Updated rating to 3 stars from 1 star: I like the fact that they immediately reacted to it and corrected the issue.

I really like the style from Amtify and have been shopping here for quite awhile. Their unique fashion styles that they carry are not like anything that I can find in US retail stores. However, the risk of buying clothes online is that the clothes do not look like the ads, or that the size does not fit. Amtify has been great in helping me mitigate these risk with excellent customer service. I've had an order in which the size did not fit me, and they have gone out of their way to help me mitigate this problem. I would highly recommend shopping at amtify and will continue to purchase from their company.