AmtifyReviews of amtify.com

Hello, I still haven't received a shipment confirmation for Invoice #: 0000026988. Based on the ETA you all provide online about shipment, I should be receiving it today or tomorrow...can I get a shipment status and tracking number?

This is a horrible company, I have made a purchase on Aug 14th, yesterday I asked the customer care they said they haven't shipped my items yet and even they don't have it in the upcoming shipments list. This is ridiculous given the shipping charges they take. This is my worst online shopping experience, other bad reviews are absolutely true. I have ignored them hoping the company would have improved but now I don't trust them. I have mailed the company to refund my money and cancel the order. Such a waste of time! **EDIT 08/24/2016 I received a reply from their customer support team, apologizing for inconvenience, and offered to send me the package by priority mail. So I should finally receive it in 2 to 3 days. Also gave me an extra 10% discount for the inconvenience caused. **Updated rating to 3 stars from 1 star: I like the fact that they immediately reacted to it and corrected the issue.

Amitfy contacted me and refunded partial shipping cost as well as made sure my items were shipped quickly. Once you are able to contact them, they will make your orders right. This is the second time I have ordered from Amtify - and the second time they have not shipped the products in the amount of time they said they would. I have emailed support and not received any reply - I have tried to live chat on their website, with no answer. I thought I would give them a second chance to ship on time and the have not. I am so irritated I don't know what to do. If I could just get an answer from them on where my products are - but it is impossible to get anyone. I will NOT be ordering from them again.

I placed an order on the 12th of April. They said it would take 3-5 days to receive my tracking number. On the 17th I still hadn't received anything. I emailed them and they said in 1-3 days they would reply by Monday the 20th. It's now the 21st and I still haven't heard anything and every time I try to email them I get the same automated reply saying that they will get back to me in 1-3 days. I finally heard back from them late this evening (10:50 p.m. on the 21st) All in all, its not even the slow processing time that is the problem, but the slow response time. As I'm sure anyone would agree, when you buy something online you want to make sure you're not being scammed, if Amtify wants to get better reviews, I would suggest contacting their customers sooner via email, even if they have no information to provide, just to keep us in the loop and not panicking. Very slow, inconsistent communication, if I had just received a few emails back telling me they were still waiting on the tracking information or giving me an accurate estimated wait time then the tune of this review would be a much happier one I'm sure.