AMS, Inc.Reviews of ams-samplers.com

The service was good

Order was easy, part was cheaper than through a retailer, but shipping was very expensive. It all evened out.

I really appreciated company reaching out about a delay in shipping (before I even realized anything was the matter). Very pro-active and very excellent customer service.

The best customer service I have had in a very long time. I ordered two pieces of equipment that I expected to use together and they let me know after making the order that they would not function together, then offered to change my order, and did not adjust the total payment. This was exceptional and I will only be buying from this supplier when possible from now on.

Was able to find the sampling equipment that I wanted as well as see others that I'm putting on my wish list. ;-) I haven't received the equipment yet, so I can't comment on quality. Will do so after I receive it. 10/19/23 Received our soil profile probes and am inpressed with the quality of them. Looking forward to utilizing to help our grower produce sod with a better root system for better establishment upon transplant. These probes will help to show them things can be done better.

I ordered 2 probes to try out as my previous soil probes from JBK Manufacting are no longer be made. The probes are good quality probes but lack the functionality - efficiency I need when sampling. The 2 available tips wet/dry don’t quite work that well in a variety of soil types which I experience daily. The tips are smaller than my previous JBK which allowed for using my finger to remove cores. These when they jam aren’t as user friendly. The windows on these new probes don’t allow the cores to “roll out” of the probe into my hand as I was accustomed to with my old probe. A slight adjustment with milling grinder would fix this as I did with mine. Lastly, I’m not a huge fan of the removable tips & handles until a better way of securing them is developed.

I've been doing business with AMS, Inc. for many years now, and they have exceptional customer service. Their products for top-notch also.

VERY fast shipping. My second piece of equipment from AMS; always been a very good quality product that withstands years of use.