AMP SmartReviews of ampsmart.com

Desceptive contracts will lock you in long term and auto-renew with no action on your part. Poor quality parts and service will result in difficult situations using this service. Do not recommend!

Very difficult to cancel and call center gives a different answer every time. Maybe they aren’t an out and out fraud operation, but I’m pretty sure they’re only in business because they make it so difficult to cancel.

This company is very dishonest. What they are doing (and have been doing ) is highly immoral. Unfortunately, it is legal. They tell you that their equipment needs to be updated and then automatically renew your "contract" for 5 years with an extension of another 5 years. And of course it's all buried in the middle of the contract in small print and they don't tell you that when you sign the work order (for completion of upgrade) that you're actually signing up for an extra 10 years! RIDICULOUSLY DISHONEST! And then they randomly increase the monthly payment unannounced. We have paid enough to purchase an entire home security system for every single person on our street! Buy a DYI system. You'll be WAY BETTER OFF. And it'll be be at least 90% cheaper. I Am disgusted with the immoral dishonesty and hubris of these people. Read your contracts carefully. What the BIG PRINT giveth, the small print taketh away.

This service is a fraud. Have tried to cancel for 2 months now. Paid what I thought was the final bill as I was told over the phone then got another monthly bill. You cannot cancel over the phone no matter what they tell you. Have sent an email now which I did before but they couldn't seem to find it. This time I did confirm they received my email but will not cancel till I pay this month's bill. Do not sign up with this company.

Horrible company. They have shady business practices. I've been trying to cancel for over two weeks. Then magically I get ahold of the department to cancel when it's less than 30 days by a day so I get charged an extra month. DO NOT GET THIS SERVICE.

YOU DO NOT WANT THIS COMPANY!!! Find another one, any other one but this company. LIES, LIES, LIES!!!! They sell you on a one year agreement but it is really a 5 year agreement that you are stuck in. They don't care about you!! The only thing they do care about is getting your money from you each month, that's it!!!!!!

Their system has not worked properly since it was installed. I called again today because nothing is working. They wanted me to get on a latter to reset the camera. They will only come out if you pay 35.00.

They basically hold you hostage in your contract. Make sure everyone reads the fine print and be sure to remember after your LONG 5 year contract that you have to submit in writing 30 days prior to your end date that you wish to cancel your contract otherwise they will auto renew the WHOLE contract for another 5 years and you cannot get out of it! Absolutely ridiculous!!!!!