Amanda S.
Perfect craftmanship, not so perfect instructions for 10 foot wood gazebo
First of all the positive: Great customer service. Friendly and helpful people only a phone call away. The person that delivered the gazebo we bought was also very friendly and helpful. The packaging was careful and 100% protected from the elements and there was no damage or warping whatsoever during the trip. They even include extra paint in case you do chip it while putting it together. The gazebo itself is made of VERY hard wood that was well cut and designed. I love the lifetime guarantee as well. Very beautiful and lovely!! Seriously, A + craftsmanship you would expect from the Amish. We bought the screen and electrical package and everything was perfect with those. Easy to install the screens as well. It turned out beautifully although not perfect because of the reason below. This is what kept my review from being 5 stars: The instructions told us we needed 3 people to put the roof together. You need at LEAST 4 strong men to do this. I just do not see how it would work otherwise unless you have 3 strong men that have experience building gazebos. If you want to move the roof after it's built into position since it is a floating roof, you will need 8 guys, one on each point. So please get it right the first time. Ours is off center and will remain that way since we didn't have enough help. The other problem with the instructions is it said we need an 8 foot 2 x 4 for the center to hold the pieces up while we built the roof. You need at least a 9 foot board for the 10 foot gazebo. This added an hour onto our time putting heavy roof pieces up and taking them back down because the 8 foot board wasn't tall enough. One more small issue with the instructions is it does not mention you will need a right angle attachment for your drill in order to drill together the floor pieces on a 10 foot gazebo. Mabye these issues are specific to our size gazebo? But please be aware if you buy a 10 foot gazebo of these issues.

