Ames Walker Reviews | Read Customer Reviews of ameswalker.com

Ames Walker Reviews | Read Customer Reviews of ameswalker.com

Ames Walker reviews

Showing 41 reviews with 3 stars · Clear filters

Demetria H.
Jan 11, 2017
Good product for the price
The product holds originally but if you sweat any, then it will slip off. Even wearing hats creates the moisture and sweats the adhesive off but for the price, it's still a good product to have.
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Walter F W.
Jan 11, 2017
COMPRESSION STOCKLINGS
The brown and nude stockings were great but the black would not stay up and fell to my knees. The backing at the top of the stocking would not adhere as the others. The product however, was great and did it's job.
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Dana C.
Jan 11, 2017
Not good quality hose this shipment.
Have always had great exsperince. This last shipment was not as good quality. Have already had run it 2 pair.
Response from Ames WalkerJan 11, 2017
Thank you very much for taking the time to complete a Trust Pilot review for Ames Walker. We strive to provide the best service and products for our customers, and I am very sorry that you did not have a positive experience with your purchase. We offer returns and exchanges for all purchases within six months, and we would be glad to replace the product if it is found to be defective. Our customer service team is here to help you, so please contact us at 1-877-525-7224 at your earliest convenience. Thank you. Again I apologize for this inconvenience. Thank you for your time in this matter. Raquel Plimpton E-Commerce Web Administrator Legs-4-Life, LLC 300 Industrial Park Ave | Asheboro | NC |27205 336-629-0564 Ext: 246 (office) 336-629-0632 (fax) www.AmesWalker.com www.LoungeDoctor.com
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Wendy O.
Oct 13, 2016
Love the material, but
I love the feeling of the fabric because it's not thick like most support stockings. The one thing I don't like about them is that they slip down through the day and I find myself having to pull them up several times. I even bought a size bigger thinking this would help, but it didn't. I guess I'll have to go back to the old thicker style that won't slip down.
Response from Ames WalkerOct 13, 2016
Thank you for your review of Ames Walker. We appreciate your feedback on the products. I apologize for the inconvenience you had with your stockings. Someone from our customer service team will contact you in reference to the issue you had with the product. Thank you for your time in this matter. Monday-Thursday, 8:30am-8pm, Friday, 8:30am-7pm, Saturday, 9am-4pm EST, Toll Free Line: 1-877-525-7224 Raquel Plimpton E-Commerce Web Administrator [email protected]
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WAYNE N.
Oct 13, 2016
Quality Issues
I have purchased from Ames Walker now for over ten years, Most of the time the product is good, however sometimes even though I order the same product/part number the product is of a lesser quality. I assume they get it from multiple manufactures.
Response from Ames WalkerOct 13, 2016
Thank you for your review of Ames Walker. We appreciate your feedback on the products. I apologize for the inconvenience you had with your stockings. Someone from our customer service team will contact you in reference to the issue you had with the product. Thank you for your time in this matter. Monday-Thursday, 8:30am-8pm, Friday, 8:30am-7pm, Saturday, 9am-4pm EST, Toll Free Line: 1-877-525-7224 Raquel Plimpton E-Commerce Web Administrator [email protected]
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KWIlson
Sep 14, 2016
Quality suddenly lacking in product and business ethic.
Unfortunately the item I relied on for years had changed significantly. I stuck with the company, ordered an alternative, unfortunately the item didn't clearly state it was per leg a single item not sold in pairs. I am dissatisfied as while speaking with customer service I find this same "customer's mistake" is a chronic ongoing problem. Ame's solution/offer: for me to purchase additional single leg wear to make even pair, so I could purchase the 4th so I could have the 6th that I thought I had already purchased. AW is not cheaper sold in singles? Allowing customers to repeat this mistake when it's clearly been misinterpreted is bad business. I ended up purchasing Sigvaris cheaper than Ames offers too. This too is where customer loyalty is lost.
Response from Ames WalkerSep 15, 2016
Thank you for your review of Ames Walker. I apologize for the inconvenience you had with you order. We have tried to be sure that all our items are marked as sold in Pairs or Singles (Eaches) we have put this information in the description of the products and also in the titles. I am not sure who you had spoken to about this matter, but if you can recall place let me know. We want all our customer to be satisfied with our service. Again I apologize for this inconvenience. Please feel free to contact me if I can further assist you in any way. Thank you for your time in this matter. Raquel Plimpton E-Commerce Web Administrator [email protected]
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Sep 9, 2016
Overseas postage too expensive
I've bought many items from Ames Walker over the years. Service and communication has always been good but postage has always been expensive. I live in Australia I've paid less for golf clubs from the US than for some socks. I would actually buy more if it wasn't such a barrier.
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Ann L. D.
Aug 10, 2016
catalogue
I had trouble navigating it and did not like the items I chose and returned several of them. I have been very satisfied with hose that has a narrrow band and I could not identify them in the catalogue, hence thus the return. Perhaps I will talk to customer service and get the help I need. Ann Daum
Response from Ames WalkerAug 10, 2016
Thank you for taking the time to Review Ames Walker. I apologize for the inconvenience you had with navigating the catalog. Was this the online catalog or the paper catalog? We want to be sure all of your customer service needs are met and that you get the products you need. Please do not hesitate to contact customer service for any type of help, we are glad to help each customer. Monday-Thursday, 8:30am-8pm, Friday, 8:30am-7pm, Saturday, 9am-4pm EST, Toll Free Line: 1-877-525-7224. Raquel Plimpton E-Commerce Web Administrator [email protected]
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