Ames WalkerReviews of ameswalker.com

Response from Ames WalkerJan 12, 2017

Thank you very much for taking the time to complete a Trust Pilot review for Ames Walker. We strive to provide the best service and products for our customers, and I am very sorry that you did not have a positive experience so far with your purchase. I do show that your order was delivered 1-11-17 via parcel locker. If you could please review us again once you receive your product we value all of our customer opinions. Again I apologize for this inconvenience. Thank you for your time in this matter. Raquel Plimpton E-Commerce Web Administrator Legs-4-Life, LLC 300 Industrial Park Ave | Asheboro | NC |27205 336-629-0564 Ext: 246 (office) 336-629-0632 (fax) www.AmesWalker.com www.LoungeDoctor.com

Response from Ames WalkerNov 25, 2016

Thank you very much for taking the time to complete a TrustPilot review for Ames Walker. We strive to provide the best service and products for our customers, and we are very sorry that you did not have a positive experience with your purchase. I have had the Returns Department process out your exchange for the damaged product. This order should ship today (11/25/16). Please feel free to contact me if you do not receive this exchange. Again I apologize for this inconvenience. Thank you for your time in this matter. Raquel Plimpton E-Commerce Web Administrator Legs-4-Life, LLC 300 Industrial Park Ave | Asheboro | NC |27205 336-629-0564 Ext: 246 (office) 336-629-0632 (fax) www.AmesWalker.com www.LoungeDoctor.com

Response from Ames WalkerOct 27, 2016

Thank you very much for taking the time to complete a TrustPilot review for Ames Walker. We strive to provide the best service and products for our customers, and we are very sorry that you did not have a positive experience with your most recent purchase. We offer returns and exchanges for all purchases within six months, and we would be glad to help you find another product that works better for you in Ames Walker Brand or any other brand of your choice. Our customer service team is here to help you, so please contact us at 1-877-525-7224 at your earliest convenience.

Response from Ames WalkerSep 9, 2016

That you for your review to Ames Walker. I apologize that you had not received your order before getting your review. I do show below that your order is in transit via the US Postal Service.I have sent a separate email with the tracking information. Please contact me if you do not get the order in the next few business day. If you would like once you do get the product please return to the review form and tell us about your experience. Again I apologize for this inconvenience. Thank you for your time in this matter. Raquel Plimpton E-Commerce Web Administrator

Response from Ames WalkerAug 10, 2016

Thank you for taking the time to fill out the review of Ames Walker. Upon looking at your review, I do not see that you have had any negative experiences with us in your comments. I was curious on the 1 Star review you gave us. Were there any issues that you had, that I can address? We strive to be sure all our customer are happy and their needs are met. Please if I can further assist you in any way please contact me. Thank you. Raquel Plimpton E-Commerce Web Administrator [email protected]

Response from Ames WalkerAug 5, 2016

Thank you for your review, I sincerely apologize for the inconvenience you experienced with our Customer Service Department. We strive to be sure all our customer needs are met.

Response from Ames WalkerJul 25, 2016

Thank you for the review on your order. I sincerely apologize for the inconvenience you had with the fit of the stockings. We would like to help you with finding a product that will meet your needs. Please feel free to contact our customer service certified fitters when you are ready to place your next order. We would be happy to help find you the product you are looking for.