Ameris BankReviews of amerisbank.com

Absolutely terrible. In 2025, why is my pay check held for over 7 days. There aren't many folks out there that could live without their paycheck for over a week. I'm lucky because I budget out but this is absurd. I was banking with MoneyLion and they deposited my paycheck instantly, through mobile banking. Yet a big bank has held my money hostage for 7 days. Once I get my new account open with my local credit union, I'll never use you again. I have you idiots a chance but all I get is excuses. Excuses don't pay bills. If I had an emergency right now, I'm screwed. I'm 40 years old and never in my life had a paycheck held for 7 days. Ive deposited 5k in a personal check into an ATM in 2001 and it was in my account at the end of the day. Yet in 2025 you can't process my UKG backed paycheck? Yea, that's retarded. ***Update**** 6/24/2025 My money is still not in my account. 11 days waiting on my pay check. This is ridiculous.

NEVER EVER EVER USE AMERIS BANK IF YOU HAVE A BUSINESS ACCOUNT: On December 4, 2024, my business account was impacted by one unauthorized transaction, along with several others that were declined. The bank contacted me to confirm whether I had authorized these transactions, which I had not. They immediately deactivated my debit card and instructed me to contact the bank directly. When I did, I was informed that they had until January 4, 2025, to complete their investigation and determine if Walmart would return the funds. This raised immediate concerns for me, as I know my debit card is protected under Visa's Zero Liability Policy. According to this policy, cardholders are not held responsible for unauthorized charges made with their account or account information, except in specific cases such as certain commercial cards, anonymous prepaid cards, or transactions not processed by Visa. Why in the world would Walmart be the one to decide whether my funds are returned, especially when this was a Visa card, and Visa guarantees my protection against unauthorized charges? As of today, January 23, 2025, my funds have still not been returned. I have repeatedly expressed to the bank that this delay is unacceptable. Most recently, they informed me that they now have until March 4, 2025, to resolve the issue and return my funds.

My car loan was put with them through a bank merge. I have a 72 month loan. I've made 66 payments on time. I had a hardship and called them to see if I could skip a payment. I was told no, then I was threatened eveyday even though I told them when I was able to make the payment multiple times. They even went so far to start calling random people they thought might know me regarding my past due account. I found out through the actual people I knew as they people they contacted were relatives of people I know, not actual people I know. I have 6 more payments with them and I would never use them again. RUN...my GM Financial loan was willing to work with me along with most other banks. I couldn't believe that I called you and communicated with you several times to be treated so bad and unwilling to help. Asking for skipped payment over 6 years was not something they were willing to do.

I bank online and at the bank in the town I live in. Ameris Bank is always quick to respond to any questions or concerns I may have about my accounts. I never have to wait for long periods of time to speak to a live representative on the phone, which is a big plus for me. Ameris Bank is much more personalble. They know who I am when I pull through the drive thru window. I receive great customer service from Ameris.

LaDonna Rodriguez at the Palmetto Branch in Palmetto Florida (941-981-6026) was beyond helpful. She canceled my old debit card and issued me a new one and got me approved for a new credit card all within 20 minutes ! Everyone at this bank is always super nice and helpful. I’ve banked here for 15 years and have always been happy with the service ! I highly recommend this bank !

Every time I visit the Buckhead location it makes me glad that I have an account with this bank. The customer service is literally stellar! Even the atmosphere feels light and welcoming. Neda, Terri, and Chris have all assisted me at different times and the consistency in professionalism is so awesome! Bravo TEAM!

On March 19, 2023 $494.80 and 492.68 was debted from my account at a Pilot gas stationin Lincoln, Al for diesel. I explained to them that i was no where near that area nor do I live near that area. At that time the bank reversed the charges. On June 26,2023 the bank put the charges back on my account stating that I was the one that made the transactions. I would like to explain that I am a local truck driver and I do not travel that far out. If the bank would look at my transactions they would see that I have never been in that area. Then today after speaking with customer service I have realized that your money is not protected at this bank. Evidently they don't have insurance on your money.

worked through the issue, took too much time, would like communication improved.