AmeriGas PropaneNo matter what you need or when you need it, we're here for you as your local propane supplier. You can rely on AmeriGas to keep your home or business powered up without interruptions or complications. Switching providers is easy when you have a partner that works for you.
AmeriGas Propane (amerigas.com) has 723 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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Tamera K.
placed order to fill 2 tanks Jan 6, Jan 21 they filled 1 tank, called to get the other tank escalated because it was empty and heats my barn, told next day fill Jan 22, never showed, called Jan 25 told escalated again for 24 hr fill, checked on line indicated ref # had been canceled to call, can't reach a person, I will be changing gas companies asap, called Chatt Prop they deliver in 2 days tops
Thomas R.
Out of gas since the begin of December. It is impossible to reach anybody. If you do, it is pointless because you get the same answer all the time - "we have forwarded your concern."
Dana C.
Worst ever. They do not nswer the phone and do not deliver when they say they would. Leaving people without heat. This company should be shut down.
Jack H.
If I could give them 0 stars I would. I've been trying to 2 weeks to get a gas refill since I noticed we were low. We are on a meter and were supposed to get an automatic refill in Dec. I called again today telling them I am now out of gas. Was told someone would be there today. I asked what my recourse was if they didn't show up and they said I didn't have one. Someone would be there. I'm still waiting. I will be looking for a new provider.
Dave
Absolutely horrible customer service. And having a fuel delivered will take longer than waiting for a package coming from overseas!!! Worst company I’ve ever had the displeasure of doing business with. Wouldn’t recommend them to even my worst enemy.
Terri C.
I had been trying since August to get my tank filled. I made tons of calls only to be put on hold for long periods of time. I was given about 6 different dates and they did not call or show up for any of them. I was running out of gas and finally had to find another supplier in January. That's six months of trying to get service to no avail. I had pre paid and I have yet to get my refund that I requested in November. No one seems to know what is going on there. Sometimes after holding on forever, I was simply hung up on. It was like something out of an Albott & Costello skit "Who's on first?" Worst company I have ever tried to deal with. We even went to the office and they will not talk to you. Now they are telling me that it will be March before they can pick up their tank so I'm stuck with the thing sitting in my yard. I am going to check into charging them storage. Horrible, Horrible company. Avoid them at all cost!!
Chaparral G.
Have been without gas for 2 days. After 19 years of seevice we are done.
Jay’s Lifting L.
If I could give something lower than 1 star than I would. This is hands down one of the worst companies I’ve ever had to deal with. It’s been constant back and forth with customer representatives and literally none of them has helped. If you have any other options to deal with a different company, than I would. Amerigas sucks!
