AmeriGas PropaneNo matter what you need or when you need it, we're here for you as your local propane supplier. You can rely on AmeriGas to keep your home or business powered up without interruptions or complications. Switching providers is easy when you have a partner that works for you.
AmeriGas Propane (amerigas.com) has 723 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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sheryl R.
If 0 stars was possible to select that is what I would give. Ordered propane in January 3rd it is now the 30th and no delivery. Customer service is useless they cannot help. They even fraudentally changed the date of my order in my account to make it look like I did not place my delivery request until the 28th, they have breached the contract, they dont care; at their mercy. We are about to run out of gas; no one can assist.
Greg S.
terrible company slow deliveries poor customer service,
allen L.
I was not satisfied with my current propane dealer. I contacted Amerigas about setting up a new account. I got my new account set up with my account number and all was going well I thought. My tank was near empty and I was told a delivery was scheduled the same day. This was 01/12/21. Today is 01/28/21 and I have not heard a word from this company. After much wasted time on the phone with many promises and lies I have given up. So thankful for my previous company. One phone call and they were there with propane on the same day.
John M.
Former customer. I been contacting Amerigas for years (I gave up for almost 5 years) including three contacts within the last month trying to get their ugly tank removed. No response yet. Wait time for calls is absurdly long - an hour or more. Avoid this company at al costs!
JS
another 1 star review for a company that obviously doesn't care. over priced. long hold time on phone. unhelpful customer service reps. won't sell me the tank so i can use another company
Natoshia J.
This company has left us without heat twice within less than a month. I have to order in the winter approximately every 2 weeks. I have called multiple times. They either have g out or give me poor excuses that they have up to 14 days to deliver. There system want allow you to order until your 30 % ot below in which causes us to run out before they deliver. I have been without heat for 9 days now and they said they can't help that and system doesn't show when it will be delivered. It was 14 days yesterday and they failed to deliver and when i called they stated they would expedite it immediately to be delivered within 2 hours. They once again let me and my family down. As of now I still have no heat because of their negligence.
Joe H.
This company has to be the worst company I have ever dealt with for so called customer service. first I could not reach anyone to deliver and when I did get gas delivered they deposited my check and did not credit my account. I waited on the phone for 45 minutes to get a supervisor to help with the issue. There board of directors better start looking or they will all be charged with issues related to management.
Mellonie N.
If you like long hold times and unresolved issues, this is the company for you! They picked up my tanks weeks ago and after 5 calls I still don't have any answers on the rebate for almost a full tank of propane they took back. Seems as though they are hoping I'll go away so they don't have to refund me. You aren't able to speak with anyone local, no managers are available and hours of wait time. They are killing it! If I was able to give less than 1 star I would.
