AmeriGas PropaneReviews of amerigas.com

You current Amerigas customers, have you looked at your propane additional invoice charges? Haz Mat Fee, Fuel Recovery Fee, Paper Invoice Fee, State Sales Tax, City Sales Tax, Local Sales Tax. Not to mention the high price they are charging per gallon for propane. The tipping point for me was the ongoing poor customer service, mostly based overseas somewhere (India?) Needless to say, I have moved my propane business elsewhere (Arrow Propane) as there are options, like, free tank delivery and setup, propane delivered at 2.10/Gal without all of those additional charges! Just state sales tax. And with excellent customer service and a friendly staff, how can you lose?

Customer rep. told me that she could NOT set up a del. as we didn't need that much, tank at 50% and a 120 gallon tank holds 95 gallons their min. is 100 gallons for del. She did get a service "advocate" to help me, in the Philippines. He set up a del. for us as we are grandfathered. Nobody in the local office anymore, customer service SUCKS, and now we have to talk to someone in the Philippines to get service? They no longer had our e-mail on file, what happened?

I wish there was an option for negative stars. Amerigas stole nearly 400 gallons of propane from me and then had the balls to charge me for removing the tank. they want me to pay them and they still owe me $1300.00 and refuse to pay, it has been over a year and all I get is stonewalled, now they have sent me to collections, I told them that I would pay them once I got paid for the propane they took.... even though they say that it is coming, I have a feeling they are just in the business of stealing from people. Stay away from this company they need to be out of business so they stop stealing from people.

This is the worst company, tried to schedule for a propane delivery in which the driver couldn't put the propane in and said it needed to be serviced. It took over a month to schedule a service call and when coming back out the service technician said nothing was wrong with my propane tank. This company had the nerve to charge me $284 for my propane tank to be certified without my knowledge and refusing to delete this charge. They are looking for any avenue to make money, horrible company!!

AmeriGas customer service is horrendous. You have to wait for a long time just to speak to a representative. There are several better options for propane, I'd highly recommend you avoid doing business with AmeriGas

I called friday 9/27 after hurricane Helene requesting to have our tank filled Monday 9/30 and told it would be filled 10/7 or we could pay an additional $300.00 and they would come earlier. with amerigas, they won't let you schedule unless you're 50% or less and we were at 50% on friday and like i told the awful customer service which i couldn't understand, we would be out Monday!

This company will allow zero contact with your local Amerigas office. Dial the local # and you get the generic phone tree which routes you to someone in the Phillipines or Taiwan if you have a question. I tried to call them about a non-standard issue and that person had no idea how to answer my question. I simply HATE how they have dehumanized their customer service!!!!

worst customer service ever... non am,erican company and call in assitance, slow... DONT GET AMEREIGAS