Americo/Great Southern LifeReviews of americomedicaresupplement.com

Update 03/22: I did receive my refund check and I appreciate that very much. Update to reply from the company: I have changed companies before and NEVER had this issue! It seems all updating is done on either Medicare's end or the new company. You paid no claims in the entire year, so "coverage" is a non-issue! But, it is what is is. I stand by my review. You'll have my money while I wait for snail mail in order to get my refund. I had a Medicare supplement policy for 2021. I got a new company for my policy in 2022. A draft for January coverage was still taken out of my account. When I called, I was told I had to prove I had new coverage and send in a signed form. Then management would review my claim and process a refund! Seriously, insurance coverage is now required?? Sad, sad, customer service! Would never consider this company again in the future!

It's very hard for medical offices to find this company on their lists when setting up my insurance for claim submissions. I had to take out my card and read off three different names before the lab person could find my supplemental insurance, and even then I wasn't positive because the name was only a mostly-matched name with what was in her database. USE A CONSISTENT NAME! I don't care which name it is, just use one name and make it easy to find. I'm probably going to have a lot of claim submission problems because doctors' offices are going to give up looking for my insurance company's name.

Don’t get your policies by email. They never sent it to me. I had to go back to the person who sold me the supplemental plan and he emailed me the policy information

I decided not to go with Americo, & stay with my United Health care. I wasn't looking to buy anyway, I was just trying to compare insurances. The Americo folks I talked to were VERY nice in helping me, but the outside agent, who tried to sell me a policy, just would not take NO for an answer when he found out I decided not to change. I don't care for that!

I was helped within minutes after I clicked on the request for quotes. One problem l didn't like is the questions that asked are so very long, I lost site of what was being asked. I have an Associate degree in nursing but I had a hard time trying to answer because the question was too long. Also I'm seventy yrs old and somewhat hard of hearing. There has to be an easier way to file an application.

Mr. C. Ramsay took his time to explain and answer every question, which was numerable. For this, I commend him. Each explanation was answered with knowledge, expertise, and calmness. He really gave me the information required to make an informed comfortable decision. I am thank you for this experience. It was agreed upon to take my monthly premium on a certain date, however, the premium was withdrawn prior to the agreed date.

The person I talked to was suppose to call me back because he was very busy but he never did so I don’t know anything about a prescription plan. I just got something in the mail yesterday and wasn’t sure if it was this company or not

I am new to Medicare and to supplement insurance still not confident that bills will be paid.