Americo/Great Southern LifeReviews of americomedicaresupplement.com

Response from Americo/Great Southern LifeJan 27, 2020

Hi William, thank you for taking time to leave a review and your interest in coverage with our company. In order to offer competitive pricing on our products, we have an underwriting process used to asses risk. Our underwriting process uses the medical questions you answered on the application and a few third-party providers. Due to HIPAA regulations, we are limited in the information we are able to see and share from third-party providers. If you'd like more details on your specific situation, please contact your agent.

Response from Americo/Great Southern LifeJan 3, 2020

Hi Robert, thank you for taking time to leave a review. We apologize for the frustration caused and are looking into this further for you.

Response from Americo/Great Southern LifeDec 17, 2019

Hi Ronald, thank you for leaving a review. We apologize for the frustration you've experienced and the delay in receiving your policy documents. After speaking with Customer Service, we were able to confirm that your documentation has been mailed and is en route to you; it should arrive within a couple of days. Please let us know if there is anything else we can do to assist you. Thank you!

Response from Americo/Great Southern LifeDec 9, 2019

Hi Mary, thank you for taking time to leave a review. Our records indicate that your policy was issued on 11/29/19 and will become effective on 1/1/2020. Rob was unfortunately unable to connect with you on Monday due to family circumstances, but was able to get in touch on Wednesday to assist you. We apologize for the frustration you experienced and appreciate your business! Please don't hesitate to reach out if we can be of further assistance.

Response from Americo/Great Southern LifeNov 25, 2019

Hi Rita, thank you for taking time to leave a review. If you elected to receive your policy via mail, please allow at least a few days for the post office to deliver to you. Please let us know if there is anything we can to do help!

Response from Americo/Great Southern LifeOct 30, 2019

Hi Mohamed, thanks for your review. Any doctor that accepts Medicare also accepts Medigap insurance. Our records indicate that your application was withdrawn as of 10/29/19. You should receive cancellation documents in the mail within a few days. Please give us a call if you need any further assistance.

Response from Americo/Great Southern LifeOct 14, 2019

Hi Joyce, thank you for your review. Our records indicate that you have a policy with Great Southern Life Insurance Company, which is a subsidiary company of Americo Life, Inc. We appreciate your business and please let us know if there is anything we can do to help!

Response from Americo/Great Southern LifeOct 9, 2019

Hi Mark, thank you for your review. We sincerely apologize for the experience you had and are actively working to remedy this situation. We appreciate your business and please let us know if there is anything further we can do to help.