AmeriClerkships Medical Society (ACMedical)Reviews of americlerkships.org

Response from AmeriClerkships Medical Society (ACMedical)Nov 24, 2020

Dr. Zalloum. I’m sorry for your experience and delay. As you know, honoraria are paid digitally (direct deposits, credit card, Paypal) and not by paper checks. Even though the rotation took place months ago, you turned in your bank account information for direct deposit only 2 weeks ago, at which time we informed you that it can take up to 30 days for Wells Fargo to approve your bank account for direct deposit from our account. We just checked Wells Fargo again and unfortunately they are still processing the bank account information you provided us 2 weeks ago, and have not approved you. So while we are unable to change this pace of approval in any way, we did contact you to see if you'd like to accept a credit card payment. If not, then we must continue to wait for Wells Fargo's approval. Please note that just like above, there can be several other reasons behind delayed honoraria: unannounced changes in physician's bank accounts, physician not returning evaluations, clinic gotten paid but office manager not updated the physician, missing affiliation agreement, missing W9, missing method of payment, physician only accepting paper check and not a digital method of payment, amongst other blockers. Please contact us and let us know your decision at this point.

Response from AmeriClerkships Medical Society (ACMedical)Jan 29, 2019

Update as of 1/29/2019: Despite the many hurtful online posts under different usernames, this Member is now willingly and happily transferring his AmeriClerkships Credit on File to another person, and AmeriClerkships is fully complying as per our agreement. Despite all that has transpired, we appreciate this Member's cooperation and we wish him the very best in his residency. Background (THIS REVIEW HAS BEEN FLAGGED AS A DUPLICATE BY THE SAME PERSON AND REPORTED TO TRUSTPILOT): We are certainly sorry and saddened to see this Member's case get to this point. He did receive the product and services he paid for, but simply decided to not take advantage of them nor cooperate to transfer the Credit on File (COF) to a friend (despite agreeing to do so in writing). We want all our Members to secure residencies, which is why when they do (despite the non-refundable & non-changeable nature of this Member's ‘Controlled Clinical Blocks’) we absorbed 100% of the cost of their enrollment by offering COF. This member read, acknowledged and agreed to the above by signing our Enrollment Agreement (containing our change policies in bold letters), and approved his Postgraduate Subinternship clinical blocks (CB) from the same IP address. The signed agreement clearly identifies CBs as ‘final sale’, which this Member read before making payment. Once payment was made and agreement signed, we began work on his CB, meaning 1) This Member owned that CB so it was immediately taken off the market, AND 2) Several other requests for the same CB were rejected, AND 3) Any changes that can be made on CBs are very limited, and even 30 days before the CB is scheduled to begin, not all changes can be accommodated, especially refunds. This Member is fully entitled to partial COF due to his residency Match, as he expressly agreed to in the agreement which he signed. He even followed proper procedures in verifying his residency position with us, as indicated in the agreement he signed with us; it was only after the COF was issued that he demand for a full refund, which he had already agreed was not the case on 4/10/18 with signing of agreement and payment, and reaffirmed on 4/12/18 with another payment and by phone with our operations manager and accounting manager on future dates. We encouraged this Member to adhere to the agreement he acknowledged, read and signed, and to take advantage of the AmeriClerkships COF we offered him (which at this point, he can transfer to an equally qualified friend).

Response from AmeriClerkships Medical Society (ACMedical)Jan 29, 2019

Update as of 1/29/2019: TrustPilot is a site to build trust and integrity through a vendor's response to authentic reviews. Despite our multiple attempts to identify and get in touch with 'Pushpa Singh' to correct anything that may have caused him/her to feel this way, 'Pushpa' has not identified himself/herself to us. Additionally, 'Pushpa Singh' is not in any of our systems: meaning we have never communicated or provided any services to a 'Pushpa Singh'. As a final effort to authenticate this reviewer, we invite 'Pushpa Singh' to forward any proof of service or communication to [email protected], and if they are someone who has worked with us, we will do whatever is needed to make things right. 'Pushpa Singh' if you are reading this: we invite you to try AmeriClerkships for FREE at https://www.acmedical.org/try-us-for-free/, to see if you still feel the same way. Thank you.