At American Web Geeks, we create websites that are engaging, user-focused, and built to support your goals. With years of experience, our team combines creativity and technical expertise to bring your vision to life.We take a collaborative approach, working closely with you to turn ideas into beautiful, functional websites. Our portfolio spans multiple industries, reflecting our versatility and commitment to quality.Innovation, transparency, and client satisfaction guide everything we do. Explore our work, get in touch, and let us help make your website dreams a reality.
American Web Geeks LLC (americanwebgeeks.com) has 39 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Also known as
American Web Geeks, americanwebgeeks.com
Website
americanwebgeeks.com
Category
IT & Communication
Location
Dallas, Texas
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 31% of reviews.
Latest
Most recent review: May 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
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Response from American Web Geeks LLCMay 12, 2025
We’re sorry to see this continued negative feedback, especially after we voluntarily issued a refund of $520 — which was processed and confirmed, with documentation available. This refund was granted in good faith, even after work had been delivered, based on the customer’s written agreement to remove her negative reviews.
Unfortunately, despite receiving the refund, the reviewer has not honored that commitment and has since stopped responding. While we prefer to resolve disputes amicably and privately, we want to assure others that we take client satisfaction seriously and always work toward fair and transparent resolutions.
If anyone has questions or concerns about our services, we encourage you to reach out to us directly.
DA
Dave
I would avoid this company
After taking my money for developing a website, they sent a quick mockup that could have been done in a half an hour on Canva. They then said they couldn't start development until I signed up for their hosting plan, which they offered at twice the price I was quoted. I then requested to have my money returned, which they finally did months later after I filed a dispute with my credit card company.
I would not recommend using them.
Some additional information that might be helpful. There appear to be multiple web development companies (American Web Geeks, American Web Designers, All Branding Solutions, and possibly some others) all having the same address of 5301 Alpha Road - Suite 80 - Dallas, TX 75240, which appears to be a virtual office. These companies appear to have multiple bad reviews, with customers citing similar experiences.
Update: While American Web Geeks claims that American Web Designers is located in St. Louis, there are multiple web references to them being located at the same address.
Response from American Web Geeks LLCMay 9, 2025
Hi David,
We're disappointed to see your continued misrepresentation of our services and our business. To clarify, after you signed up, we provided a complimentary logo and website UI design, both of which you reviewed and requested cosmetic revisions on. As per our workflow, development begins once hosting is confirmed — and you were quoted the exact rate previously discussed with our representative.
You later raised concerns about the invoice sender, despite it being issued from the same domain and payment channel you initially used. When you initiated a payment dispute, our ability to process any refund was legally paused, as is standard in these situations. It’s misleading to publicly claim a refund delay while simultaneously pursuing a chargeback.
Additionally, your suggestion that we are affiliated with other companies at our Dallas address is factually incorrect. American Web Designers, for instance, operates from a different location entirely (St. Louis, MO), and we have no connection to them.
We stand by our work, our processes, and our integrity. We’re always open to fair, professional dialogue and resolution.
LW
Lawrence W.
Beware of this company
EDIT AFTER RESPONSE BY COMPANY: 3:30PM DALLAS TIME - MARCH 19, 2025
I phoned this company two hours ago and reached a man claiming to be "Peter". When I asked for his full name he was reluctant, then said, "Thompson". I asked if that was his real name and he said he was "Canadian". (His accent was not Canadian: French or English or otherwise.)
I asked him if they had offices at their Dallas, Texas location they list on their website. He said they did. I asked him if he was at that location and he said, "Not right now." I again asked, "But you have offices and personnel at that location?" He again said yes they did. I then told him that a colleague was going to stop by and meet with someone there this afternoon and who would he be meeting with? The man didn't want to answer the question and finally said, "The front Desk."
WE HAVE ALREADY CONFIRMED THAT THIS COMPANY HAS NO OFFICES OR ANY OFFICERS OR ANYTHING ELSE AT THIS FALSE LOCATION. WE HAVE INTERVIEWED OTHER BUSINESSES AND TENANTS OF THAT BUILDING/ COMPLEX. WE HAVE ALSO DISCUSSED WITH THE BUILDING OWNER/ MANAGER. EVERYTHING THIS MAN SAID - FAKE NAMED PETER THOMPSON - WAS/IS A LIE.
This company's response is quite sad, as they are indeed committing fraud. They do not even put a name to their response. If they did, it would be a fake name.
The are not licensed to conduct business anywhere in the U.S. and if they had a license they would place it here to prove it in their response. But lets ask them here to provide that license they claim, as they must do so upon request and it should also name the officers of the company and provide their contact info, also required by law and public knowledge.
Lets see if they do it.
They are claiming "Defamation" and as we continue to try to educate TrustPilot Staff on the topic: ONE CAN NOT DEFAME A FAKE COMPANY, NOR A PERSON USING A FAKE NAME.
Read on folks, and ask yourselves why this company would have to lie about their names, their location, etc. etc,?? Unless it is in order to fool and to steal.
They were right, it does not say they have 450 Reviews on Trustpilot - 450 total - BUT THEY ONLY HAVE TWO FAKE ONES ON THEIR WEBSITE AND AS YOU SCROLL EITHER WAY THATS ALL YOU SEE! AND PLEASE VIEW THEIR FIVE STAR REVIEWS HERE - TRY TO LOCATE THOSE PEOPLE AS THOSE ALSO APPEAR TO BE FAKE. (But the REAL, TRUTHFUL REVIEWS tell what this fake company is up to. Read those please.)
BEWARE OF THIS COMPANY, AS IT IS NOT A REAL COMPANY AT ALL.
__________________________________________
Beware of this company - they have a forwarded VOIP phone number that they don't answer when eastern Europe and Asia are sleeping. These people ARE NOT in the U.S. and they have no license to conduct business here, anywhere.
They claim they have 450 reviews on Trustpilot when they have only 28. (All five star reviews here appear to be fake.) They claim to have been in business for many years, but their website was actually built this year - 2025. They have no offices or personnel at their fake Dallas Texas office they list on their website. They have no license in Texas to conduct business and we have not been able to locate any license for them, anywhere.)
These people appear to be the same as several of those we have reviewed here. (American Web Design Studio stole $6500 from us, cost us a year and over $40K, then destroyed our five websites and reregistered the domains that we have owned for over a decade in Pakistan, after we refused topay more extortion money.)
These are the same people. Read all of our reviews here regarding fake web design companies.
Their websites are all almost identical. They all boast web design services that they do not provide, with fake testimonials on their website. They also place fake five star reviews here that Trust Pilot allows. They also allow any negative reviews to be flagged and removed, so these proven fraudulent companies can continue to fool and steal.
DON'T BE FOOLED - BEFORE EVER GIVING ANY COMPANY ANY MONEY, CONFIRM THEIR REAL NAMES WITH IDENTIFICATIONS AND MAKE THEM PROVDE THEIR REGISTERED BUSINESS LICENSE - IF THEY REFUSE OR CAN NOT DO SO - DO NOT TRUST AND DO NOT PAY.
Response from American Web Geeks LLCMar 19, 2025
We take false allegations very seriously and are disappointed to see misleading and defamatory claims being posted. For clarity, we would like to address the inaccuracies in this review:
Legitimate U.S. Business: American Web Geeks is a registered business operating legally from our office at 5301 Alpha Rd, Dallas, Texas, 75240. We maintain full transparency in our operations, and our business is conducted in compliance with all relevant laws and regulations.
Trustpilot Reviews: We do not claim to have "450 reviews" on Trustpilot. Our reviews are from real clients who have used our services, and we encourage genuine feedback—positive or negative—to help us improve.
Phone & Availability: We have a fully operational phone system, and our team is available during business hours. If a call was missed, we always respond via email or call back as soon as possible.
False Associations: We are not affiliated with any company named "American Web Design Studio" or any other entity mentioned in this review. Attempting to link us to unrelated businesses is misleading and defamatory.
Business Licenses & Compliance: We have all necessary business registrations and comply with industry standards. Claims that we lack licenses are entirely false and seem to be made without verification.
Fabricated Claims: The accusations about extortion, stealing domains, and fraudulent activities are completely baseless. We encourage the reviewer to provide any legitimate proof instead of spreading misinformation.
We welcome constructive feedback, but baseless allegations meant to harm our reputation will not be tolerated. If this is a genuine concern, we invite the reviewer to contact us directly to resolve any misunderstandings. Otherwise, we will take appropriate action to protect our business against false defamation.
CB
Catibra B.
If I could do less than 1- Star
If I could do less than 1- Star, then I would!! Peter and Zach were "helping" me establish a site. I've never been able to use and they stopped reaching out...... I'd either like a refund or extend my service and do right by our "contract". SO FAR, BAD FOR BUSINESS...... THIEVES........ SCAMMERS..... FRAUDS
Response from American Web Geeks LLCMar 13, 2025
Hello Catibra, I don't think your review is based on an actual experience as your website is live https://groomdtopawfectionspa.com/ even your domain was renewed a few days ago.
UI
Unhappy in A.
I’m such a Fool for Trusting American Web Geeks
They did not follow through on what was promised. Paid for 4 weeks of posts and only received 3. Their posts were garbage, they used the free templates on Canvas. Very disappointed. Their “top” content only reached 100 accounts. Thought I was working with Professionals…
Response from American Web Geeks LLCMay 9, 2025
We’re sorry to hear you feel this way. Our agreement was for a 90-day social media campaign focused on raising awareness for a specific dog adoption campaign. Despite the agreed timeframe, the project was discontinued after just three weeks at your request. During that time, we delivered regular posts — created using licensed assets and customized content — and reported on reach and engagement, which can vary based on page activity, audience, and ad spend (if any).
Social media growth and engagement is a long-term process, especially for nonprofit or niche causes, and results often require consistent effort beyond a few weeks. We're confident that the work we provided met industry standards, and we remain available to share our deliverables or performance data if needed.
We wish you the best in your advocacy efforts and hope your campaign achieves success.
NC
NoteStarter. C.
Peter and Zach scammed me again
Peter and Zach came from another company that started my website and never completed due to so many issues. After my horrible time there they convinced me they felt bad about my experience and would help me finish my website for free. They started working diligently on fixing until they sold me the hosting for site. After that the same pattern followed and they didnt finish the product. I guess if you rob enough people for 2000 bucks you can make a living. Yes I trusted them for a second time so it was my partly my fault.
Dont use them. Here is proof . Call the numbers on their website they are always out of service. Classic play from the first company.
Shame on you Peter.
