Oussama M.
I love meeting new people and learning the deferent culture
I need learn English in American please because i will he tourist guide in morocco
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American Tourister (americantourister.com) has 134 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Oussama M.
I need learn English in American please because i will he tourist guide in morocco
Heather A.
A wheel had been broken off our suitcase during travel - contacted AT via their website to try to purchase a new wheel -easy to use website , found what we needed added it to the basket - NO charge !!! Case now as good as new no thanks to the airline but big shout out to AT for having the part in the first place and for providing it for free. Very impressive….
Isuru C.
I was surprised to see the low rating for American Tourister on Trustpilot because my experience with them has been nothing short of exceptional. Living in Finland, I ordered the Take2Cabin S and M bags from their local site, americantourister.fi, which is essentially the same as their global website. I couldn't be happier with my purchase. The bags were delivered in pristine condition within a week, which is impressively fast compared to other online shops. The quality of the bags is outstanding, especially for the price. They are durable, well-designed, and perfectly suited for my travel needs. I specifically needed cabin bags that would fit both under the front seat and in the overhead compartments on Ryanair and Norwegian Air flights, and these bags were ideal. They easily passed the Ryanair bag checker at the airport, which was a relief. I recently used them on a 9-day trip to Italy, and they held up beautifully, carrying everything I needed without any issues. The free shipping and free returns are also a huge plus. I accidentally ordered the wrong size once, and the return process was incredibly easy. All I had to do was not pick up the product from the pickup point, and it automatically returned to them via UPS. The full refund process was smooth, and I was able to reorder the correct size with no hassle. Their customer service was also prompt and helpful, which further adds to my positive experience. Based on this, I find it hard to understand the poor rating they’ve received. From my perspective, I wouldn’t hesitate to recommend American Tourister and will definitely shop with them again in the future.
MPerry
After a spate of terrible experiences with other companies recently, I feel compelled to write a positive review about a recent experience. I've had my American Tourister large Soundblaster for around six years now and have travelled alot. There have been no issues with functionality, however, recently I've noticed some play in one of the caster wheels. American Tourister, through Samsonite have an excellent online aftercare service where I was able to order replacement casters for my suitcase for free! Crazy. I'm very impressed by this. I'll be ordering another case from the brand in the coming weeks for shorter trips.
Liba
American tourister Urban Track medium dark khaki Geweldige koffer, precies goed/groot genoeg voor 3 weken rondreizen met (ruimte voor kleding voor) alle weertypes! Zeker in combinatie met packing cubes houd je alles georganiseerd de hele reis lang! Stevig materiaal en ritsen, handig ingedeeld en fijn dat er TSA-slot geïntegreerd is, perfect voor Canada!
True N.
High quality suitcases with very smooth wheels. Customer service is very helpful too!
Van M.
Livraison rapide, de Summerfunk 3-Way Boarding Bag que j'emploierai comme supplement de bagages pour cabine lors de mon voyage en septembre,