Susan L.
Just wanted to share this about an…
Just wanted to share this about an American Tourister case I bought for a trip to Toronto in August. When I arrived at the hotel in toronto I noticed the side of the case by the wheel was cracked and had come away from the wheel. I have had various cases over the years from various companies and travelled all over the world and this has never happened before. After a couple of calls the case was sent to a 3rd party for review who have advised it was 3rd party damage and I will have to pay for repair. I am absolutely disgusted after putting my trust in what I though was a reputable company purchasing one of their suitcases it was damaged after one trip. I find it incredible for supposed high quality suitcase can suffer this damage after one visit. I would not recommend this company to purchase a case from